Recker, Jan C. ORCID: 0000-0002-2072-5792 and Rosa, Marcello La (2012). Understanding user differences in open-source workflow management system usage intentions. Information systems : IS ; an international journal ; data bases, 37 (3). pp. 200-212. Oxford: Pergamon Press. ISSN 0306-4379

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Open-source software systems have become a viable alternative to proprietary systems. We collected data on the usage of an open-source workflow management system developed by a university research group, and examined this data with a focus on how three different user cohorts — students, academics and industry professionals — develop behavioral intentions to use the system. Building upon a framework of motivational components, we examined the group differences in extrinsic versus intrinsic motivations on continued usage intentions. Our study provides a detailed understanding of the use of open-source workflow management systems in different user communities. Moreover, it discusses implications for the provision of workflow management systems, the user-specific management of open-source systems and the development of services in the wider user community.

Item Type: Journal Article
CreatorsEmailORCIDORCID Put Code
Recker, Jan
URN: urn:nbn:de:hbz:38-87918
DOI: 10.1016/
Journal or Publication Title: Information systems : IS ; an international journal ; data bases
Volume: 37
Number: 3
Page Range: pp. 200-212
Date: May 2012
Publisher: Pergamon Press
Place of Publication: Oxford
ISSN: 0306-4379
Language: English
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Chair for Information Systems and Systems Development
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
information systems usage intentionsEnglish
group differencesEnglish
open-source systemEnglish
survey researchEnglish
Refereed: Yes


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