Universität zu Köln

Mendling, Jan ORCID: 0000-0002-7260-524X, Recker, Jan C. ORCID: 0000-0002-2072-5792 and Reijers, Hajo A. (2010). On the usage of labels and icons in business process modeling. International journal of information system modeling and design : IJISMD ; an official publication of the Information Resources Management Association, 1 (2). pp. 40-58. Hershey, Pa.: IGI Global. ISSN 1947-8194

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Abstract

The value of business process models is dependent not only on the choice of graphical elements in the model, but also on their annotation with additional textual and graphical information. This research discusses the use of text and icons for labeling the graphical constructs in a process model. We use two established verb classification schemes to examine the choice of activity labels in process modeling practice. Based on our findings, we synthesize a set of twenty-five activity label categories. We propose a systematic approach for graphically representing these label categories through the use of graphical icons, such that the resulting process models are easier and more readily understandable by end users. Our findings contribute to an ongoing stream of research investigating the practice of process modeling and thereby contribute to the body of knowledge about conceptual modeling quality overall.

Item Type:	Journal Article
Creators:	Creators Email ORCID ORCID Put Code Mendling, Jan UNSPECIFIED orcid.org/0000-0002-7260-524X UNSPECIFIED Recker, Jan C. UNSPECIFIED orcid.org/0000-0002-2072-5792 UNSPECIFIED Reijers, Hajo A. UNSPECIFIED UNSPECIFIED UNSPECIFIED
URN:	urn:nbn:de:hbz:38-88221
DOI:	10.4018/jismd.2010040103
Journal or Publication Title:	International journal of information system modeling and design : IJISMD ; an official publication of the Information Resources Management Association
Volume:	1
Number:	2
Page Range:	pp. 40-58
Date:	May 2010
Publisher:	IGI Global
Place of Publication:	Hershey, Pa.
ISSN:	1947-8194
Language:	English
Faculty:	Faculty of Management, Economy and Social Sciences
Divisions:	Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS) Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Chair for Information Systems and Systems Development
Subjects:	Data processing Computer science Management and auxiliary services
Uncontrolled Keywords:	Keywords Language Labelling English Process Modeling English Word Classification English SAP reference model English Icons English
Refereed:	Yes
URI:	http://kups.ub.uni-koeln.de/id/eprint/8822