Patroni, Joanne, Recker, Jan C. ORCID: 0000-0002-2072-5792 and von Briel, Frederik (2015). How does enterprise social media help retail employees innovate? In: ECIS 2015, Münster, Germany, May 26-29. Universität Münster , Münster.

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Link to the document: https://eprints.qut.edu.au/83811/

Abstract

An increasing number of organizations have installed enterprise social media (ESM) platforms to allow employees to collaborate, work independently, and to innovate more easily. While research has started to explain how such technologies can lead to improved collaboration and productivity, their role in assisting employees in innovation processes remains unclear. In our research-in-progress we examine the case of a global retail organization that adopted ESM for all employees with the view to foster employee-driven innovation. We report on our on-going data collection and analysis, in which we focus on the salient mechanisms and contingency factors why ESM under some conditions facilitates employee-driven innovation and why under some conditions it does not. We report on on-going data collection, data analysis strategies and emergent findings, and conclude with a brief outlook on our future research strategies.

Item Type: Book Chapter or Proceedings Item
Creators:
CreatorsEmailORCID
Patroni, JoanneUNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792
von Briel, FrederikUNSPECIFIEDUNSPECIFIED
URN: urn:nbn:de:hbz:38-88659
Publisher: Universität Münster
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
enterprise social networkEnglish
employee-driven innovationEnglish
online communityEnglish
qualitative researchEnglish
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language: English
Date: April 2015
Full Text Status: None
Related URLs:
Date Deposited: 15 Nov 2018 12:42
Place of Publication: Münster
Refereed: Yes
Title of Book: ECIS 2015, Münster, Germany, May 26-29
URI: http://kups.ub.uni-koeln.de/id/eprint/8865

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