Rosemann, Michael, Hjalmarsson, Anders, Lind, Mikael and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2011). Four facets of a process modeling facilitator. In: International Conference on Information Systems 2011 (ICIS 2011) : 4 - 7 December 2011, Shanghai, China, pp. 2464-2479. Red Hook, NY: Curran. ISBN 9781618394729

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Link to the document: https://eprints.qut.edu.au/47551/

Abstract

Business process modeling as a practice and research field has received great attention in recent years. However, while related artifacts such as models, tools or grammars have substantially matured, comparatively little is known about the activities that are conducted as part of the actual act of process modeling. Especially the key role of the modeling facilitator has not been researched to date. In this paper, we propose a new theory-grounded, conceptual framework describing four facets (the driving engineer, the driving artist, the catalyzing engineer, and the catalyzing artist) that can be used by a facilitator. These facets with behavioral styles have been empirically explored via in-depth interviews and additional questionnaires with experienced process analysts. We develop a proposal for an emerging theory for describing, investigating, and explaining different behaviors associated with Business Process Modeling Facilitation. This theory is an important sensitizing vehicle for examining processes and outcomes from process modeling endeavors.

Item Type: Book Section, Proceedings Item or annotation in a legal commentary
Creators:
CreatorsEmailORCIDORCID Put Code
Rosemann, MichaelUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Hjalmarsson, AndersUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Lind, MikaelUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792UNSPECIFIED
URN: urn:nbn:de:hbz:38-88973
Title of Book: International Conference on Information Systems 2011 (ICIS 2011) : 4 - 7 December 2011, Shanghai, China
Page Range: pp. 2464-2479
Date: December 2011
Publisher: Curran
Place of Publication: Red Hook, NY
ISBN: 9781618394729
Language: English
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Professur für Wirtschaftsinformatik und Systementwicklung
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
Process modelingEnglish
facilitationEnglish
facilitatorEnglish
business process modeling facilitationEnglish
Related URLs:
Refereed: Yes
URI: http://kups.ub.uni-koeln.de/id/eprint/8897

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