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Journal Article
Poelmans, Stephan, Reijers, Hajo A. and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2013). Investigating the success of operational business process management systems. Information technology and management, 14 (4). pp. 295-314. Dordrecht: Springer. ISSN 1573-7667