Poppe, Erik, Brown, Ross, Recker, Jan C. ORCID: 0000-0002-2072-5792, Johnson, Daniel and Vanderfeesten, Irene (2017). Design and evaluation of virtual environments mechanisms to support remote collaboration on complex process diagrams. Information Systems, 66. pp. 59-81. Amsterdam: Elsevier Ltd. ISSN 0306-4379

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Link to the document: https://eprints.qut.edu.au/109064/

Abstract

Many organizational analysis tasks are solved by collaborating teams. In technology-mediated collaborations, enabling relevant visual cues is a core issue with existing technology. We explore whether avatars can provide relevant cues in collaborative virtual environments. To do so, we develop a research prototype for a collaborative virtual environment that utilises avatars to improve workspace awareness in collaborative tasks. We test this solution through two studies, qualitative and quantitative, in which participants have to collaborate to jointly validate and correct a diagrammatic model of operational procedures. Our evaluations provide both positive and negative results about the proposed prototype. Collaboration patterns changed and became significantly easier, but, task performance was only slightly improved. Together, these findings inform both the ongoing development of collaborative 3D virtual environments and the role of technology-mediated collaboration for validating and fixing models of processes.

Item Type: Journal Article
Creators:
CreatorsEmailORCIDORCID Put Code
Poppe, ErikUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Brown, RossUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792UNSPECIFIED
Johnson, DanielUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Vanderfeesten, IreneUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
URN: urn:nbn:de:hbz:38-87168
DOI: 10.1016/j.is.2017.01.004
Journal or Publication Title: Information Systems
Volume: 66
Page Range: pp. 59-81
Date: June 2017
Publisher: Elsevier Ltd
Place of Publication: Amsterdam
ISSN: 0306-4379
Language: English
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Chair for Information Systems and Systems Development
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
Computer-supported collaborative workEnglish
Collaborative virtual environmentsEnglish
BPMNEnglish
Design researchEnglish
ExperimentsEnglish
Process validationEnglish
Refereed: Yes
URI: http://kups.ub.uni-koeln.de/id/eprint/8716

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