Alter, Steven and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2017). Using a work system perspective to expand BPM use cases for research. Journal of Information Technology Theory and Application, 18 (1). pp. 47-71. Hong Kong: Association for Information Systems. ISSN 1532-4516

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Business process management (BPM) has developed as a research field primarily situated in the computer and information systems sciences. Recently, van der Aalst (2013) analyzed the results of these research efforts and identified a set of research topics in the form of a series of BPM research use cases. Those BPM research use cases emphasize technological and computational challenges and solutions. Ideally, however, BPM research should also address managerial and organizational challenges that the existing technically oriented research use cases do not fully reflect. We propose expanding the scope and impact of BPM research by drawing on work system theory (WST) to identify new BPM research use cases and directions. After comparing a WST perspective on basic BPM topics with the technically oriented BPM perspective expressed in van der Aalst (2013), we present new research topics that extend the technically oriented BPM research use cases in van der Aalst (2013). We also present new research directions that go beyond those use cases. Taken together, the extensions of the existing research use cases and the new use cases lead to a more balanced BPM research agenda that more fully blends technical and managerial challenges.

Item Type: Journal Article
Recker, Jan
URN: urn:nbn:de:hbz:38-87229
Journal or Publication Title: Journal of Information Technology Theory and Application
Publisher: Association for Information Systems
ISSN: 1532-4516
Volume: 18
Number: 1
Subjects: Data processing Computer science
Management and auxiliary services
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language: English
Date: March 2017
Related URLs:
Place of Publication: Hong Kong
Refereed: Yes
Page Range: pp. 47-71


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