Universität zu Köln

Figl, Kathrin and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2016). Exploring cognitive style and task-specific preferences for process representations. Requirements Engineering, 21 (1). pp. 63-85. London: Springer. ISSN 1432-010X

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Abstract

Process models describe someone's understanding of processes. Processes can be described using unstructured, semi-formal or diagrammatic representation forms. These representations are used in a variety of task settings, ranging from understanding processes to executing or improving processes, with the implicit assumption that the chosen representation form will be appropriate for all task settings. We explore the validity of this assumption by examining empirically the preference for different process representation forms depending on the task setting and cognitive style of the user. Based on data collected from 120 business school students, we show that preferences for process representation formats vary dependent on application purpose and cognitive styles of the participants. However, users consistently prefer diagrams over other representation formats. Our research informs a broader research agenda on task-specific applications of process modeling. We offer several recommendations for further research in this area.

Item Type:	Journal Article
Creators:	Creators Email ORCID ORCID Put Code Figl, Kathrin UNSPECIFIED UNSPECIFIED UNSPECIFIED Recker, Jan C. UNSPECIFIED orcid.org/0000-0002-2072-5792 UNSPECIFIED
URN:	urn:nbn:de:hbz:38-87369
DOI:	10.1007/s00766-014-0210-2
Journal or Publication Title:	Requirements Engineering
Volume:	21
Number:	1
Page Range:	pp. 63-85
Date:	March 2016
Publisher:	Springer
Place of Publication:	London
ISSN:	1432-010X
Language:	English
Faculty:	Faculty of Management, Economy and Social Sciences
Divisions:	Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Subjects:	Data processing Computer science Management and auxiliary services
Uncontrolled Keywords:	Keywords Language Business process modeling English Cognitive style English Conceptual modeling English Model evaluation English Representation forms English User preferences English
Refereed:	Yes
URI:	http://kups.ub.uni-koeln.de/id/eprint/8736