Recker, Jan C. ORCID: 0000-0002-2072-5792, Malsbender, Andrea and Kohlborn, Thomas (2016). Using enterprise social networks as innovation platforms. IT professional : technology solutions for the enterprise, 18 (2). pp. 42-49. New York, NY: IEEE. ISSN 1520-9202

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Do enterprise social network platforms in an organization make the company more innovative? In theory, through communication, collaboration, and knowledge exchange, innovation ideas can easily be expressed, shared, and discussed with many partners in the organization. Yet, whether this guarantees innovation success remains to be seen. The authors studied how innovation ideas moved--or not--from an enterprise social network platform to regular innovation processes at a large Australian retailer. They found that the success of innovation ideas depends on how easily understandable the idea is on the platform, how long it has been discussed, and how powerful the social network participants are in the organization. These findings inform management strategies for the governance of enterprise social network use and the organizational innovation process.

Item Type: Journal Article
Recker, Jan
URN: urn:nbn:de:hbz:38-87423
Journal or Publication Title: IT professional : technology solutions for the enterprise
Publisher: IEEE
ISSN: 1520-9202
Volume: 18
Number: 2
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
Enterprise Social NetworkEnglish
Social MediaEnglish
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Language: English
Date: March 2016
Place of Publication: New York, NY
Refereed: Yes
Page Range: pp. 42-49


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