Patroni, Joanne, Briel, Frederik von and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2016). How enterprise social media can facilitate innovation. IT professional : technology solutions for the enterprise, 18 (6). pp. 34-41. New York, NY: IEEE. ISSN 1520-9202

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Link to the document: https://eprints.qut.edu.au/98049/

Abstract

Many organizations use Enterprise Social Media (ESM) to encourage their employees to collaborate, share knowledge, and innovate. Whilst previous research has focused on the influence of ESM on employee collaboration and productivity its role in assisting employee innovation and the cultural implications are unclear. We examine the case of a global retailer that has adopted ESM to boost productivity and innovation. We share several interesting findings from our study that highlight the motivations for employees to use work-based ESM and the cultural implications of deploying ESM for innovative and routine work practices.

Item Type: Journal Article
Creators:
CreatorsEmailORCIDORCID Put Code
Patroni, JoanneUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Briel, Frederik vonUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792UNSPECIFIED
URN: urn:nbn:de:hbz:38-87483
DOI: 10.1109/MITP.2016.102
Journal or Publication Title: IT professional : technology solutions for the enterprise
Volume: 18
Number: 6
Page Range: pp. 34-41
Date: 2016
Publisher: IEEE
Place of Publication: New York, NY
ISSN: 1520-9202
Language: English
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Professur für Wirtschaftsinformatik und Systementwicklung
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
Enterprise Social MedianEnglish
Organizational CultureEnglish
Organizational ChangeEnglish
RetailEnglish
InnovationEnglish
Refereed: Yes
URI: http://kups.ub.uni-koeln.de/id/eprint/8748

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