Universität zu Köln

Recker, Jan C. ORCID: 0000-0002-2072-5792, Reijers, Hajo A. and van de Wouw, Sander G. (2014). Process model comprehension : the effects of cognitive abilities, learning style, and strategy. Communications of the Association for Information Systems : CAIS, 34 (9). pp. 199-222. New York, NY: ACM. ISSN 1529-3181

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Abstract

Process models are used to convey semantics about business operations that are to be supported by an information system. A wide variety of professionals is targeted to use such models, including people who have little modeling or domain expertise. We identify important user characteristics that influence the comprehension of process models. Through a free simulation experiment, we provide evidence that selected cognitive abilities, learning style, and learning strategy influence the development of process model comprehension. These insights draw attention to the importance of research that views process model comprehension as an emergent learning process rather than as an attribute of the models as objects. Based on our findings, we identify a set of organizational intervention strategies that can lead to more successful process modeling workshops.

Item Type:	Journal Article
Creators:	Creators Email ORCID ORCID Put Code Recker, Jan C. UNSPECIFIED orcid.org/0000-0002-2072-5792 UNSPECIFIED Reijers, Hajo A. UNSPECIFIED UNSPECIFIED UNSPECIFIED van de Wouw, Sander G. UNSPECIFIED UNSPECIFIED UNSPECIFIED
URN:	urn:nbn:de:hbz:38-87635
Journal or Publication Title:	Communications of the Association for Information Systems : CAIS
Volume:	34
Number:	9
Page Range:	pp. 199-222
Date:	January 2014
Publisher:	ACM
Place of Publication:	New York, NY
ISSN:	1529-3181
Language:	English
Faculty:	Faculty of Management, Economy and Social Sciences
Divisions:	Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS) Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Chair for Information Systems and Systems Development
Subjects:	Data processing Computer science Management and auxiliary services
Uncontrolled Keywords:	Keywords Language model comprehension English HERN English cognitive abilities English process modeling English multimedia theory of learning English learning style English
Related URLs:	Publication
Refereed:	Yes
URI:	http://kups.ub.uni-koeln.de/id/eprint/8763