Recker, Jan C. ORCID: 0000-0002-2072-5792, Reijers, Hajo A. and van de Wouw, Sander G. (2014). Process model comprehension : the effects of cognitive abilities, learning style, and strategy. Communications of the Association for Information Systems : CAIS, 34 (9). pp. 199-222. New York, NY: ACM. ISSN 1529-3181

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Link to the document: https://eprints.qut.edu.au/66531/

Abstract

Process models are used to convey semantics about business operations that are to be supported by an information system. A wide variety of professionals is targeted to use such models, including people who have little modeling or domain expertise. We identify important user characteristics that influence the comprehension of process models. Through a free simulation experiment, we provide evidence that selected cognitive abilities, learning style, and learning strategy influence the development of process model comprehension. These insights draw attention to the importance of research that views process model comprehension as an emergent learning process rather than as an attribute of the models as objects. Based on our findings, we identify a set of organizational intervention strategies that can lead to more successful process modeling workshops.

Item Type: Journal Article
Creators:
CreatorsEmailORCID
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792
Reijers, Hajo A.UNSPECIFIEDUNSPECIFIED
van de Wouw, Sander G.UNSPECIFIEDUNSPECIFIED
URN: urn:nbn:de:hbz:38-87635
Journal or Publication Title: Communications of the Association for Information Systems : CAIS
Publisher: ACM
ISSN: 1529-3181
Volume: 34
Number: 9
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
model comprehensionEnglish
HERNEnglish
cognitive abilitiesEnglish
process modelingEnglish
multimedia theory of learningEnglish
learning styleEnglish
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language: English
Date: January 2014
Related URLs:
Place of Publication: New York, NY
Refereed: Yes
Page Range: pp. 199-222
URI: http://kups.ub.uni-koeln.de/id/eprint/8763

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