Conforti, Raffaele, Rosa, Marcello La, Fortino, Giancarlo, ter Hofstede, Arthur H.M., Recker, Jan C. ORCID: 0000-0002-2072-5792 and Adams, Michael J. (2013). Real-time risk monitoring in business processes : a sensor-based approach. The journal of systems and software : JSS, 86 (11). pp. 2939-2965. New York, NY: Elsevier. ISSN 0164-1212

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Link to the document: https://eprints.qut.edu.au/58321/

Abstract

This article proposes an approach for real-time monitoring of risks in executable business process models. The approach considers risks in all phases of the business process management lifecycle, from process design, where risks are defined on top of process models, through to process diagnosis, where risks are detected during process execution. The approach has been realized via a distributed, sensor-based architecture. At design-time, sensors are defined to specify risk conditions which when fulfilled, are a likely indicator of negative process states (faults) to eventuate. Both historical and current process execution data can be used to compose such conditions. At run-time, each sensor independently notifies a sensor manager when a risk is detected. In turn, the sensor manager interacts with the monitoring component of a business process management system to prompt the results to process administrators who may take remedial actions. The proposed architecture has been implemented on top of the YAWL system, and evaluated through performance measurements and usability tests with students. The results show that risk conditions can be computed efficiently and that the approach is perceived as useful by the participants in the tests.

Item Type: Journal Article
Creators:
CreatorsEmailORCID
Conforti, RaffaeleUNSPECIFIEDUNSPECIFIED
Rosa, Marcello LaUNSPECIFIEDUNSPECIFIED
Fortino, GiancarloUNSPECIFIEDUNSPECIFIED
ter Hofstede, Arthur H.M.UNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792
Adams, Michael J.UNSPECIFIEDUNSPECIFIED
URN: urn:nbn:de:hbz:38-87712
DOI: 10.1016/j.jss.2013.07.024
Journal or Publication Title: The journal of systems and software : JSS
Publisher: Elsevier
ISSN: 0164-1212
Volume: 86
Number: 11
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
Business process managementEnglish
Process modelEnglish
RiskEnglish
WorkflowEnglish
YAWLEnglish
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language: English
Date: November 2013
Place of Publication: New York, NY
Refereed: Yes
Page Range: pp. 2939-2965
URI: http://kups.ub.uni-koeln.de/id/eprint/8771

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