Figl, Kathrin, Recker, Jan C. ORCID: 0000-0002-2072-5792 and Mendling, Jan
ORCID: 0000-0002-7260-524X
(2013).
A study on the effects of routing symbol design on process model comprehension.
Decision support systems : DSS ; the international journal, 54 (2).
pp. 1104-1118.
Amsterdam:
Elsevier.
ISSN 1873-5797
Abstract
Process modeling grammars are used to create models of business processes. In this paper, we discuss how different routing symbol designs affect an individual's ability to comprehend process models. We conduct an experiment with 154 students to ascertain which visual design principles influence process model comprehension. Our findings suggest that design principles related to perceptual discriminability and pop out improve comprehension accuracy. Furthermore, semantic transparency and aesthetic design of symbols lower the perceived difficulty of comprehension. Our results inform important principles about notational design of process modeling grammars and the effective use of process modeling in practice.
Item Type: | Journal Article | ||||||||||||||||
Creators: |
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URN: | urn:nbn:de:hbz:38-87760 | ||||||||||||||||
DOI: | 10.1016/j.dss.2012.10.037 | ||||||||||||||||
Journal or Publication Title: | Decision support systems : DSS ; the international journal | ||||||||||||||||
Volume: | 54 | ||||||||||||||||
Number: | 2 | ||||||||||||||||
Page Range: | pp. 1104-1118 | ||||||||||||||||
Date: | January 2013 | ||||||||||||||||
Publisher: | Elsevier | ||||||||||||||||
Place of Publication: | Amsterdam | ||||||||||||||||
ISSN: | 1873-5797 | ||||||||||||||||
Language: | English | ||||||||||||||||
Faculty: | Faculty of Management, Economy and Social Sciences | ||||||||||||||||
Divisions: | Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS) Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Chair for Information Systems and Systems Development |
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Subjects: | Data processing Computer science Management and auxiliary services |
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Uncontrolled Keywords: |
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Refereed: | Yes | ||||||||||||||||
URI: | http://kups.ub.uni-koeln.de/id/eprint/8776 |
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