Schmiedel, Theresa, vom Brocke, Jan and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2014). Development and validation of an instrument to measure organizational cultures’ support of Business Process Management. Information & management : the international journal of information systems applications, 51 (1). 43-56-56. Amsterdam: Elsevier. ISSN 1872-7530

Full text not available from this repository.
Link to the document: https://eprints.qut.edu.au/62978/

Abstract

The purpose of Business Process Management (BPM) is to increase the efficiency and effectiveness of organizational processes through improvement and innovation. Despite a common understanding that culture is an important element in these efforts, there is a dearth of theoretical and empirical research on culture as a facilitator of successful BPM. We develop the BPM culture construct and propose a validated instrument with which to measure organizational cultures' support of BPM. The operationalization of the BPM culture concept provides a theoretical foundation for future research and a tool to assist organizations in developing a cultural environment that supports successful BPM.

Item Type: Journal Article
Creators:
CreatorsEmailORCID
Schmiedel, TheresaUNSPECIFIEDUNSPECIFIED
vom Brocke, JanUNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792
URN: urn:nbn:de:hbz:38-87771
DOI: 10.1016/j.im.2013.08.005
Journal or Publication Title: Information & management : the international journal of information systems applications
Publisher: Elsevier
ISSN: 1872-7530
Volume: 51
Number: 1
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
Business process managementEnglish
Organizational culture,English
BPM cultureEnglish
Measurement instrumentEnglish
Construct developmentEnglish
Scale developmentEnglish
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language: English
Date: 2014
Place of Publication: Amsterdam
Refereed: Yes
Page Range: 43-56-56
URI: http://kups.ub.uni-koeln.de/id/eprint/8777

Downloads

Downloads per month over past year

Altmetric

Export

Actions (login required)

View Item View Item