Universität zu Köln

Schmiedel, Theresa, vom Brocke, Jan and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2014). Development and validation of an instrument to measure organizational cultures’ support of Business Process Management. Information & management : the international journal of information systems applications, 51 (1). pp. 43-56. Amsterdam: Elsevier. ISSN 1872-7530

Full text not available from this repository.

Abstract

The purpose of Business Process Management (BPM) is to increase the efficiency and effectiveness of organizational processes through improvement and innovation. Despite a common understanding that culture is an important element in these efforts, there is a dearth of theoretical and empirical research on culture as a facilitator of successful BPM. We develop the BPM culture construct and propose a validated instrument with which to measure organizational cultures' support of BPM. The operationalization of the BPM culture concept provides a theoretical foundation for future research and a tool to assist organizations in developing a cultural environment that supports successful BPM.

Item Type:	Journal Article
Creators:	Creators Email ORCID ORCID Put Code Schmiedel, Theresa UNSPECIFIED UNSPECIFIED UNSPECIFIED vom Brocke, Jan UNSPECIFIED UNSPECIFIED UNSPECIFIED Recker, Jan C. UNSPECIFIED orcid.org/0000-0002-2072-5792 UNSPECIFIED
URN:	urn:nbn:de:hbz:38-87771
DOI:	10.1016/j.im.2013.08.005
Journal or Publication Title:	Information & management : the international journal of information systems applications
Volume:	51
Number:	1
Page Range:	pp. 43-56
Date:	2014
Publisher:	Elsevier
Place of Publication:	Amsterdam
ISSN:	1872-7530
Language:	English
Faculty:	Faculty of Management, Economy and Social Sciences
Divisions:	Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS) Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Chair for Information Systems and Systems Development
Subjects:	Data processing Computer science Management and auxiliary services
Uncontrolled Keywords:	Keywords Language Business process management English Organizational culture, English BPM culture English Measurement instrument English Construct development English Scale development English
Refereed:	Yes
URI:	http://kups.ub.uni-koeln.de/id/eprint/8777