Universität zu Köln

Schmiedel, Theresa, vom Brocke, Jan and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2014). Development and validation of an instrument to measure organizational cultures’ support of Business Process Management. Information & management : the international journal of information systems applications, 51 (1). 43-56-56. Amsterdam: Elsevier. ISSN 1872-7530

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Abstract

The purpose of Business Process Management (BPM) is to increase the efficiency and effectiveness of organizational processes through improvement and innovation. Despite a common understanding that culture is an important element in these efforts, there is a dearth of theoretical and empirical research on culture as a facilitator of successful BPM. We develop the BPM culture construct and propose a validated instrument with which to measure organizational cultures' support of BPM. The operationalization of the BPM culture concept provides a theoretical foundation for future research and a tool to assist organizations in developing a cultural environment that supports successful BPM.

Item Type:	Journal Article
Creators:	Creators Email ORCID Schmiedel, Theresa UNSPECIFIED UNSPECIFIED vom Brocke, Jan UNSPECIFIED UNSPECIFIED Recker, Jan C. UNSPECIFIED orcid.org/0000-0002-2072-5792
URN:	urn:nbn:de:hbz:38-87771
DOI:	10.1016/j.im.2013.08.005
Journal or Publication Title:	Information & management : the international journal of information systems applications
Publisher:	Elsevier
ISSN:	1872-7530
Volume:	51
Number:	1
Subjects:	Data processing Computer science Management and auxiliary services
Uncontrolled Keywords:	Keywords Language Business process management English Organizational culture, English BPM culture English Measurement instrument English Construct development English Scale development English
Faculty:	Faculty of Management, Economy and Social Sciences
Divisions:	Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language:	English
Date:	2014
Place of Publication:	Amsterdam
Refereed:	Yes
Page Range:	43-56-56
URI:	http://kups.ub.uni-koeln.de/id/eprint/8777