Schmiedel, Theresa, vom Brocke, Jan and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2014). Development and validation of an instrument to measure organizational cultures’ support of Business Process Management. Information & management : the international journal of information systems applications, 51 (1). pp. 43-56. Amsterdam: Elsevier. ISSN 1872-7530

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Link to the document: https://eprints.qut.edu.au/62978/

Abstract

The purpose of Business Process Management (BPM) is to increase the efficiency and effectiveness of organizational processes through improvement and innovation. Despite a common understanding that culture is an important element in these efforts, there is a dearth of theoretical and empirical research on culture as a facilitator of successful BPM. We develop the BPM culture construct and propose a validated instrument with which to measure organizational cultures' support of BPM. The operationalization of the BPM culture concept provides a theoretical foundation for future research and a tool to assist organizations in developing a cultural environment that supports successful BPM.

Item Type: Journal Article
Creators:
CreatorsEmailORCIDORCID Put Code
Schmiedel, TheresaUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
vom Brocke, JanUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792UNSPECIFIED
URN: urn:nbn:de:hbz:38-87771
DOI: 10.1016/j.im.2013.08.005
Journal or Publication Title: Information & management : the international journal of information systems applications
Volume: 51
Number: 1
Page Range: pp. 43-56
Date: 2014
Publisher: Elsevier
Place of Publication: Amsterdam
ISSN: 1872-7530
Language: English
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Professur für Wirtschaftsinformatik und Systementwicklung
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
Business process managementEnglish
Organizational culture,English
BPM cultureEnglish
Measurement instrumentEnglish
Construct developmentEnglish
Scale developmentEnglish
Refereed: Yes
URI: http://kups.ub.uni-koeln.de/id/eprint/8777

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