Schmiedel, Theresa, vom Brocke, Jan and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2012). Cultural fitness for business process management : what is it and what is it worth? The World Financial Review, Nov. pp. 21-24. The World Financial Review.

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Link to the document: https://eprints.qut.edu.au/55268/

Abstract

While business process management (BPM) is often associated with large investments in IT systems and process analysis projects, the success of BPM initiatives largely depends on the cultural readiness of organizations for process management. In this article, we introduce a model that helps to understand the role of culture in managing business processes and to take the right investments into the development of organizational culture. For that purpose, we also describe an assessment tool that allows examining the supportiveness of an organizational culture for BPM initiatives. We show how the results of such an assessment help organizations to determine in which areas of a corporation investments in cultural change can be most beneficial.

Item Type: Journal Article
Creators:
CreatorsEmailORCID
Schmiedel, TheresaUNSPECIFIEDUNSPECIFIED
vom Brocke, JanUNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792
URN: urn:nbn:de:hbz:38-87823
Journal or Publication Title: The World Financial Review
Publisher: The World Financial Review
Volume: Nov
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
Business Process ManagementEnglish
CultureEnglish
BenchmarkingEnglish
Organizational AssessmentEnglish
BPM CultureEnglish
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Language: English
Date: November 2012
Related URLs:
Refereed: Yes
Page Range: pp. 21-24
URI: http://kups.ub.uni-koeln.de/id/eprint/8782

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