Universität zu Köln

Lange, Matthias, Mendling, Jan and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2012). Measuring the realization of benefits from enterprise architecture management. Journal of enterprise architecture, 8 (2). pp. 30-44. San Francisco, Calif.: Association of Enterprise Architects.

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Abstract

Enterprise architecture management (EAM) has become an intensively discussed approach to manage enterprise transformations. While many organizations employ EAM, a notable insecurity about the value of EAM remains. In this paper, we propose a model to measure the realization of benefits from EAM. We identify EAM success factors and EAM benefits through a comprehensive literature review and eleven explorative expert interviews. Based on our findings, we integrate the EAM success factors and benefits with the established DeLone & McLean IS success model resulting in a model that explains the realization of EAM benefits. This model aids organizations as a benchmark and framework for identifying and assessing the setup of their EAM initiatives and whether and how EAM benefits are materialized. We see our model also as a first step to gain insights in and start a discussion on the theory of EAM benefit realization.

Item Type:	Journal Article
Creators:	Creators Email ORCID Lange, Matthias UNSPECIFIED UNSPECIFIED Mendling, Jan UNSPECIFIED UNSPECIFIED Recker, Jan C. UNSPECIFIED orcid.org/0000-0002-2072-5792
URN:	urn:nbn:de:hbz:38-87896
Journal or Publication Title:	Journal of enterprise architecture
Publisher:	Association of Enterprise Architects
Volume:	8
Number:	2
Subjects:	Data processing Computer science Management and auxiliary services
Uncontrolled Keywords:	Keywords Language Enterprise transformation English Enterprise architecture management English business benefits English measurement instrument English Information systems success English
Faculty:	Faculty of Management, Economy and Social Sciences
Divisions:	Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Language:	English
Date:	May 2012
Related URLs:	Publisher
Place of Publication:	San Francisco, Calif.
Refereed:	Yes
Page Range:	pp. 30-44
URI:	http://kups.ub.uni-koeln.de/id/eprint/8789