Mendling, Jan, Recker, Jan C. ORCID: 0000-0002-2072-5792 and Reijers, Hajo A. (2010). On the usage of labels and icons in business process modeling. International journal of information system modeling and design : IJISMD ; an official publication of the Information Resources Management Association, 1 (2). pp. 40-58. Hershey, Pa.: IGI Global. ISSN 1947-8194

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Link to the document: https://eprints.qut.edu.au/32288/

Abstract

The value of business process models is dependent not only on the choice of graphical elements in the model, but also on their annotation with additional textual and graphical information. This research discusses the use of text and icons for labeling the graphical constructs in a process model. We use two established verb classification schemes to examine the choice of activity labels in process modeling practice. Based on our findings, we synthesize a set of twenty-five activity label categories. We propose a systematic approach for graphically representing these label categories through the use of graphical icons, such that the resulting process models are easier and more readily understandable by end users. Our findings contribute to an ongoing stream of research investigating the practice of process modeling and thereby contribute to the body of knowledge about conceptual modeling quality overall.

Item Type: Journal Article
Creators:
CreatorsEmailORCID
Mendling, JanUNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792
Reijers, Hajo A.UNSPECIFIEDUNSPECIFIED
URN: urn:nbn:de:hbz:38-88221
DOI: 10.4018/jismd.2010040103
Journal or Publication Title: International journal of information system modeling and design : IJISMD ; an official publication of the Information Resources Management Association
Publisher: IGI Global
ISSN: 1947-8194
Volume: 1
Number: 2
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
LabellingEnglish
Process ModelingEnglish
Word ClassificationEnglish
SAP reference modelEnglish
IconsEnglish
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language: English
Date: May 2010
Place of Publication: Hershey, Pa.
Refereed: Yes
Page Range: pp. 40-58
URI: http://kups.ub.uni-koeln.de/id/eprint/8822

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