Universität zu Köln

Mendling, Jan, Reijers, Hajo A. and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2010). Activity labeling in process modeling : empirical insights and recommendations. Information systems : IS ; an international journal ; data bases, 35 (4). pp. 467-482. Oxford: Pergamon Press. ISSN 0306-4379

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Abstract

Few studies have investigated the factors contributing to the successful practice of process modeling. In particular, studies that contribute to the act of developing process models that facilitate communication and understanding are scarce. Although the value of process models is not only dependent on the choice of graphical constructs but also on their annotation with textual labels, there has been hardly any work on the quality of these labels. Accordingly, the research presented in this paper examines activity labeling practices in process modeling. Based on empirical data from process modeling practice, we identify and discuss different labeling styles and their use in process modeling practice. We perform a grammatical analysis of these styles and use data from an experiment with process modelers to examine a range of hypotheses about the usability of the different styles. Based on our findings, we suggest specific programs of research towards better tool support for labeling practices. Our research contributes to the emerging stream of research investigating the practice of process modeling and thereby contributes to the overall body of knowledge about conceptual modeling quality.

Item Type:	Journal Article
Creators:	Creators Email ORCID Mendling, Jan UNSPECIFIED UNSPECIFIED Reijers, Hajo A. UNSPECIFIED UNSPECIFIED Recker, Jan C. UNSPECIFIED orcid.org/0000-0002-2072-5792
URN:	urn:nbn:de:hbz:38-88254
DOI:	10.1016/j.is.2009.03.009
Journal or Publication Title:	Information systems : IS ; an international journal ; data bases
Publisher:	Pergamon Press
ISSN:	0306-4379
Volume:	35
Number:	4
Subjects:	Data processing Computer science Management and auxiliary services
Uncontrolled Keywords:	Keywords Language Business Process Modeling English Model Quality English Survey English Systems Analysis and Design English
Faculty:	Faculty of Management, Economy and Social Sciences
Divisions:	Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language:	English
Date:	2010
Place of Publication:	Oxford
Refereed:	Yes
Page Range:	pp. 467-482
URI:	http://kups.ub.uni-koeln.de/id/eprint/8825