vom Brocke, Jan, Recker, Jan C. ORCID: 0000-0002-2072-5792 and Mendling, Jan
ORCID: 0000-0002-7260-524X
(2010).
Value-oriented process modeling : integrating financial perspectives into business process re-design.
Business Process Management Journal, 16 (2).
pp. 333-356.
Bingley:
Emerald.
ISSN 1463-7154
Abstract
Purpose Financial information about costs and return on investments are of key importance to strategic decision-making but also in the context of process improvement or business engineering. In this paper we propose a value-oriented approach to business process modeling based on key concepts and metrics from operations and financial management, to aid decision making in process re-design projects on the basis of process models. Design/methodology/approach We suggest a theoretically founded extension to current process modeling approaches, and delineate a framework as well as methodical support to incorporate financial information into process re-design. We use two case studies to evaluate the suggested approach. Findings Based on two case studies, we show that the value-oriented process modeling approach facilitates and improves managerial decision-making in the context of process re-design. Research limitations / implications We present design work and two case studies. More research is needed to more thoroughly evaluate the presented approach in a variety of real-life process modeling settings. Practical implications We show how our approach enables decision makers to make investment decisions in process re-design projects, and also how other decisions, for instance in the context of enterprise architecture design, can be facilitated. Originality/value This study reports on an attempt to integrate financial considerations into the act of process modeling, in order to provide more comprehensive decision making support in process re-design projects.
Item Type: | Journal Article | ||||||||||||||||
Creators: |
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URN: | urn:nbn:de:hbz:38-88289 | ||||||||||||||||
DOI: | 10.1108/14637151011035633 | ||||||||||||||||
Journal or Publication Title: | Business Process Management Journal | ||||||||||||||||
Volume: | 16 | ||||||||||||||||
Number: | 2 | ||||||||||||||||
Page Range: | pp. 333-356 | ||||||||||||||||
Date: | 2010 | ||||||||||||||||
Publisher: | Emerald | ||||||||||||||||
Place of Publication: | Bingley | ||||||||||||||||
ISSN: | 1463-7154 | ||||||||||||||||
Language: | English | ||||||||||||||||
Faculty: | Faculty of Management, Economy and Social Sciences | ||||||||||||||||
Divisions: | Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS) Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Chair for Information Systems and Systems Development |
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Subjects: | Data processing Computer science Management and auxiliary services |
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Uncontrolled Keywords: |
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Refereed: | Yes | ||||||||||||||||
URI: | http://kups.ub.uni-koeln.de/id/eprint/8828 |
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