Universität zu Köln

vom Brocke, Jan, Recker, Jan C. ORCID: 0000-0002-2072-5792 and Mendling, Jan (2010). Value-oriented process modeling : integrating financial perspectives into business process re-design. Business Process Management Journal, 16 (2). pp. 333-356. Bingley: Emerald. ISSN 1463-7154

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Abstract

Purpose Financial information about costs and return on investments are of key importance to strategic decision-making but also in the context of process improvement or business engineering. In this paper we propose a value-oriented approach to business process modeling based on key concepts and metrics from operations and financial management, to aid decision making in process re-design projects on the basis of process models. Design/methodology/approach We suggest a theoretically founded extension to current process modeling approaches, and delineate a framework as well as methodical support to incorporate financial information into process re-design. We use two case studies to evaluate the suggested approach. Findings Based on two case studies, we show that the value-oriented process modeling approach facilitates and improves managerial decision-making in the context of process re-design. Research limitations / implications We present design work and two case studies. More research is needed to more thoroughly evaluate the presented approach in a variety of real-life process modeling settings. Practical implications We show how our approach enables decision makers to make investment decisions in process re-design projects, and also how other decisions, for instance in the context of enterprise architecture design, can be facilitated. Originality/value This study reports on an attempt to integrate financial considerations into the act of process modeling, in order to provide more comprehensive decision making support in process re-design projects.

Item Type:	Journal Article
Creators:	Creators Email ORCID vom Brocke, Jan UNSPECIFIED UNSPECIFIED Recker, Jan C. UNSPECIFIED orcid.org/0000-0002-2072-5792 Mendling, Jan UNSPECIFIED UNSPECIFIED
URN:	urn:nbn:de:hbz:38-88289
DOI:	10.1108/14637151011035633
Journal or Publication Title:	Business Process Management Journal
Publisher:	Emerald
ISSN:	1463-7154
Volume:	16
Number:	2
Subjects:	Data processing Computer science Management and auxiliary services
Uncontrolled Keywords:	Keywords Language Process Modeling English Financial Planning English Re-engineering English Return on Investment English Capital Budgeting English
Faculty:	Faculty of Management, Economy and Social Sciences
Divisions:	Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Language:	English
Date:	2010
Place of Publication:	Bingley
Refereed:	Yes
Page Range:	pp. 333-356
URI:	http://kups.ub.uni-koeln.de/id/eprint/8828