Rosemann, Michael, Recker, Jan C. ORCID: 0000-0002-2072-5792 and Flender, Christian (2008). Contextualisation of business processes. International journal of business process integration and management : IJBPIM, 3 (1). pp. 47-60. Genève: Inderscience Enterprises. ISSN 1741-8771

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Flexibility has emerged as an important requirement in the design of business processes. Research on process flexibility, however, has traditionally been focused on the intrinsic capability of a process to adapt to a new environment (e.g. workflow escalation, ad hoc modelling). This paper proposes to extend the existing body of research by studying the extrinsic drivers for process flexibility, that is, the root causes that actually drive the demand for flexible business processes. The drivers for flexibility can be found in the context of a process and may include among others time, location, weather, legislation or performance requirements. We argue for a stronger and more explicit consideration of these contextual factors in the design of business processes in order to make processes more adaptive. This paper discusses why context matters and how context can be conceptualised, classified and integrated with existing approaches to business process modelling. We use a goal-oriented process modelling approach to be able to identify relevant context elements and propose a framework and a meta model for classifying relevant context. These extensions are an essential foundation for the definition and implementation of truly agile processes, and as such of high practical and theoretical value.

Item Type: Journal Article
Recker, Jan
URN: urn:nbn:de:hbz:38-88397
DOI: 10.1504/IJBPIM.2008.019347
Journal or Publication Title: International journal of business process integration and management : IJBPIM
Publisher: Inderscience Enterprises
ISSN: 1741-8771
Volume: 3
Number: 1
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
business process flexibilityEnglish
business process modellingEnglish
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Language: English
Date: July 2008
Place of Publication: Genève
Refereed: Yes
Page Range: pp. 47-60


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