Schmid, Alexander M., Recker, Jan C. ORCID: 0000-0002-2072-5792 and vom Brocke, Jan (2017). The socio-technical dimension of inertia in digital transformations. In: Hawaii International Conference on System Sciences 2017 (HICSS-50) : Hilton Waikoloa Village, Hawaii, January 4-7, 2017, AIS Electronic Library (AISeL).

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Link to the document: https://eprints.qut.edu.au/102229/

Abstract

When organizations undertake large transformation initiatives enabled by information technology, these efforts are often hampered by inertia. The literature suggests that inertia plays a dual role in organizations: it is both required for organizational efficiency and an antecedent of resistance to change. While traditionally inertia is believed to reside in human actors, we suggest that inertia is rooted in multiple facets — in routines, resources such as social agents, and also technology — and plays on multiple levels — at individual, group, and organizational ones. In this essay, we propose a new conceptualization of inertia that encompasses and integrates these elements. Our model suggests that inertia occurs as path-dependent rigidity in organizational behavior through the coalescence of social entities with technology artifacts. We illustrate our new understanding of inertia by revisiting two case vignettes of inertia and impeded digital transformations.

Item Type: Book Chapter or Proceedings Item
Creators:
CreatorsEmailORCID
Schmid, Alexander M.UNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792
vom Brocke, JanUNSPECIFIEDUNSPECIFIED
URN: urn:nbn:de:hbz:38-88535
Publisher: AIS Electronic Library (AISeL)
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
Socio-technical DimensionEnglish
InertiaEnglish
Digital TransformationsEnglish
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language: English
Date: 2017
Related URLs:
Refereed: Yes
Title of Book: Hawaii International Conference on System Sciences 2017 (HICSS-50) : Hilton Waikoloa Village, Hawaii, January 4-7, 2017
URI: http://kups.ub.uni-koeln.de/id/eprint/8853

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