Reijers, Hajo A., Leopold, Henrik and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2017). Towards a science of checklists. In: Hawaii International Conference on System Sciences 2017 (HICSS-50) : Hilton Waikoloa Village, Hawaii, January 4-7, 2017, pp. 5773-5782. AIS Electronic Library (AISeL).

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Link to the document: https://eprints.qut.edu.au/102784/

Abstract

Checklists are in use in many work domains, including aviation, manufacturing, quality control, and healthcare. Despite their adoption, the literature shows both breadth and persistence of problems with the organizational usage of checklists. In this paper, we conduct a structured literature survey to analyze checklists from the perspective of informational artifacts. Our contribution is a respective conceptualization of checklists and a rigorous analysis of their problems. As we will argue, these insights help to consider how the capabilities of IT systems can be leveraged to improve checklists and address their problematic aspects. We present our work as a basis for IT-oriented research into a relevant yet under-examined information practice in organizational work routines.

Item Type: Book Section, Proceedings Item or annotation in a legal commentary
Creators:
CreatorsEmailORCIDORCID Put Code
Reijers, Hajo A.UNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Leopold, HenrikUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792UNSPECIFIED
URN: urn:nbn:de:hbz:38-88542
Title of Book: Hawaii International Conference on System Sciences 2017 (HICSS-50) : Hilton Waikoloa Village, Hawaii, January 4-7, 2017
Page Range: pp. 5773-5782
Date: 2017
Publisher: AIS Electronic Library (AISeL)
Language: English
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Chair for Information Systems and Systems Development
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
checklistsEnglish
process managementEnglish
organisational routinesEnglish
IT systemsEnglish
Related URLs:
Refereed: Yes
URI: http://kups.ub.uni-koeln.de/id/eprint/8854

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