Reijers, Hajo A., Leopold, Henrik and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2017). Towards a science of checklists. In: Hawaii International Conference on System Sciences 2017 (HICSS-50) : Hilton Waikoloa Village, Hawaii, January 4-7, 2017, pp. 5773-5782. AIS Electronic Library (AISeL).

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Link to the document: https://eprints.qut.edu.au/102784/

Abstract

Checklists are in use in many work domains, including aviation, manufacturing, quality control, and healthcare. Despite their adoption, the literature shows both breadth and persistence of problems with the organizational usage of checklists. In this paper, we conduct a structured literature survey to analyze checklists from the perspective of informational artifacts. Our contribution is a respective conceptualization of checklists and a rigorous analysis of their problems. As we will argue, these insights help to consider how the capabilities of IT systems can be leveraged to improve checklists and address their problematic aspects. We present our work as a basis for IT-oriented research into a relevant yet under-examined information practice in organizational work routines.

Item Type: Book Section, Proceedings Item or annotation in a legal commentary
Creators:
CreatorsEmailORCID
Reijers, Hajo A.UNSPECIFIEDUNSPECIFIED
Leopold, HenrikUNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792
URN: urn:nbn:de:hbz:38-88542
Publisher: AIS Electronic Library (AISeL)
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
checklistsEnglish
process managementEnglish
organisational routinesEnglish
IT systemsEnglish
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language: English
Date: 2017
Related URLs:
Refereed: Yes
Page Range: pp. 5773-5782
Title of Book: Hawaii International Conference on System Sciences 2017 (HICSS-50) : Hilton Waikoloa Village, Hawaii, January 4-7, 2017
URI: http://kups.ub.uni-koeln.de/id/eprint/8854

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