Universität zu Köln

Lekse, Dominik and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2014). Long distance calling? Spatial preference patterns in enterprise microblogging in the retail industry. In: 25th Australasian Conference on Information Systems, Auckland, New Zealand, 8-12 Dec., 2014, Association for Information Systems.

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Abstract

We examine enterprise social network usage data obtained from a community of store managers in a leading Australian retail organization, over a period of fifteen months. Our interest in examining this data is in spatial preferences by the network users, that is, to ascertain who is communicating with whom and where. We offer several contrasting theoretical perspectives for spatial preference patterns and examine these against data collected from over 12,000 messages exchanged between 530 managers in 897 stores. Our findings show that interactions can generally be characterized by individual preferences for local communication but also that two different user communities exist — locals and globals. We develop empirical profiles for these social network user communities and outline implications for theories on spatial influences on communication behaviours on enterprise social networks.

Item Type:	Book Section, Proceedings Item or annotation in a legal commentary
Creators:	Creators Email ORCID Lekse, Dominik UNSPECIFIED UNSPECIFIED Recker, Jan C. UNSPECIFIED orcid.org/0000-0002-2072-5792
URN:	urn:nbn:de:hbz:38-88671
Publisher:	Association for Information Systems
Subjects:	Data processing Computer science Management and auxiliary services
Uncontrolled Keywords:	Keywords Language Enterprise social network English microblogging English social media communication English distance decay English organisational social networking English
Faculty:	Faculty of Management, Economy and Social Sciences
Divisions:	Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language:	English
Date:	December 2014
Related URLs:	Publication
Refereed:	Yes
Title of Book:	25th Australasian Conference on Information Systems, Auckland, New Zealand, 8-12 Dec., 2014
URI:	http://kups.ub.uni-koeln.de/id/eprint/8867