Nelson, Karen J., Timbrell, Gregory T. and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2009). Key organizational elements for effective information and knowledge management. In: Proceedings of the 20th Australasian Conference on Information Systems ; Melbourne ; 02 – 04 December,

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Effective information and knowledge management (IKM) is critical to corporate success; yet, its actual establishment and management is not yet fully understood. We identify ten organizational elements that need to be addressed to ensure the effective implementation and maintenance of information and knowledge management within organizations. We define these elements and provide key characterizations. We then discuss a case study that describes the implementation of an information system (designed to support IKM) in a medical supplies organization. We apply the framework of organizational elements in our analysis to uncover the enablers and barriers in this systems implementation project. Our analysis suggests that taking the ten organizational elements into consideration when implementing information systems will assist practitioners in managing information and knowledge processes more effectively and efficiently. We discuss implications for future research.

Item Type: Book Section, Proceedings Item or annotation in a legal commentary
CreatorsEmailORCIDORCID Put Code
Recker, Jan
URN: urn:nbn:de:hbz:38-89119
Title of Book: Proceedings of the 20th Australasian Conference on Information Systems ; Melbourne ; 02 – 04 December
Date: December 2009
Language: English
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Chair for Information Systems and Systems Development
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
Information and Knowledge ManagementEnglish
information systemsEnglish
case studyEnglish
organizational performanceEnglish
Related URLs:
Event Type: Conference
Refereed: Yes


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