Key organizational elements for effective information and knowledge management

Nelson, Karen J., Timbrell, Gregory T. and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2009). Key organizational elements for effective information and knowledge management. In: Proceedings of the 20th Australasian Conference on Information Systems ; Melbourne ; 02 – 04 December,

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Link to the document: https://eprints.qut.edu.au/29109/

Abstract

Effective information and knowledge management (IKM) is critical to corporate success; yet, its actual establishment and management is not yet fully understood. We identify ten organizational elements that need to be addressed to ensure the effective implementation and maintenance of information and knowledge management within organizations. We define these elements and provide key characterizations. We then discuss a case study that describes the implementation of an information system (designed to support IKM) in a medical supplies organization. We apply the framework of organizational elements in our analysis to uncover the enablers and barriers in this systems implementation project. Our analysis suggests that taking the ten organizational elements into consideration when implementing information systems will assist practitioners in managing information and knowledge processes more effectively and efficiently. We discuss implications for future research.

Item Type:

Book Section, Proceedings Item or annotation in a legal commentary

Creators:

Creators	Email	ORCID	ORCID Put Code
Nelson, Karen J.	UNSPECIFIED	UNSPECIFIED	UNSPECIFIED
Timbrell, Gregory T.	UNSPECIFIED	UNSPECIFIED	UNSPECIFIED
Recker, Jan C.	UNSPECIFIED	orcid.org/0000-0002-2072-5792	UNSPECIFIED