Nelson, Karen J., Timbrell, Gregory T. and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2009). Key organizational elements for effective information and knowledge management. In: Proceedings of the 20th Australasian Conference on Information Systems ; Melbourne ; 02 – 04 December,

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Link to the document: https://eprints.qut.edu.au/29109/

Abstract

Effective information and knowledge management (IKM) is critical to corporate success; yet, its actual establishment and management is not yet fully understood. We identify ten organizational elements that need to be addressed to ensure the effective implementation and maintenance of information and knowledge management within organizations. We define these elements and provide key characterizations. We then discuss a case study that describes the implementation of an information system (designed to support IKM) in a medical supplies organization. We apply the framework of organizational elements in our analysis to uncover the enablers and barriers in this systems implementation project. Our analysis suggests that taking the ten organizational elements into consideration when implementing information systems will assist practitioners in managing information and knowledge processes more effectively and efficiently. We discuss implications for future research.

Item Type: Book Chapter or Proceedings Item
Creators:
CreatorsEmailORCID
Nelson, Karen J.UNSPECIFIEDUNSPECIFIED
Timbrell, Gregory T.UNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792
URN: urn:nbn:de:hbz:38-89119
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
Information and Knowledge ManagementEnglish
information systemsEnglish
case studyEnglish
organizational performanceEnglish
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language: English
Date: December 2009
Related URLs:
Event Type: Conference
Refereed: Yes
Title of Book: Proceedings of the 20th Australasian Conference on Information Systems ; Melbourne ; 02 – 04 December
URI: http://kups.ub.uni-koeln.de/id/eprint/8911

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