Ploesser, Karsten, Janiesch, Christian, Recker, Jan C. ORCID: 0000-0002-2072-5792 and Rosemann, Michael (2009). Context change archetypes : understanding the impact of context change on business processes. In: Proceedings of the 20th Australasian Conference on Information Systems ; Melbourne ; 02 – 04 December,

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Link to the document: https://eprints.qut.edu.au/30014/

Abstract

The emergence of Enterprise Resource Planning systems and Business Process Management have led to improvements in the design, implementation, and overall management of business processes. However, the typical focus of these initiatives has been on internal business operations, assuming a defined and stable context in which the processes are designed to operate. Yet, a lack of context-awareness for external change leads to processes and supporting information systems that are unable to react appropriately and timely enough to change. To increase the alignment of processes with environmental change, we propose a conceptual framework that facilitates the identification of context change. Based on a secondary data analysis of published case studies about process adaptation, we exemplify the framework and identify four general archetypes of context-awareness. The framework, in combination with the learning from the case analysis, provides a first understanding of what, where, how, and when processes are subjected to change.

Item Type: Book Chapter or Proceedings Item
Creators:
CreatorsEmailORCID
Ploesser, KarstenUNSPECIFIEDUNSPECIFIED
Janiesch, ChristianUNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792
Rosemann, MichaelUNSPECIFIEDUNSPECIFIED
URN: urn:nbn:de:hbz:38-89171
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
Business processesEnglish
ContextEnglish
Context-awarenessEnglish
Case studyEnglish
ChangeEnglish
AdaptationEnglish
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language: English
Date: October 2009
Related URLs:
Refereed: Yes
Title of Book: Proceedings of the 20th Australasian Conference on Information Systems ; Melbourne ; 02 – 04 December
URI: http://kups.ub.uni-koeln.de/id/eprint/8917

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