Seidel, Stefan and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2009). Using grounded theory for studying business process management phenomena. In: Information systems in a globalising world : challenges, ethics and practices ; ECIS 2009, 17th European Conference on Information Systems, 8 - 10 June 2009, Verona, Italy, Verona: AIS. ISBN 978-88-6129-391-5

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Link to the document: https://eprints.qut.edu.au/20433/

Abstract

Grounded theory has emerged as a promising research approach for generating theory in emerging and relevant domains of IS research. In this paper we advance the use of grounded theory in one important and under-researched IS domain, business process management, which is characterized by an abundance of conceptual work with very little thorough theory development. We provide an illustrative case study that shows how grounded theory allowed us to develop theories about creative organizational processes, and the influence of creativity requirements on the management of such processes. Based on the experiences gathered, we then suggest a set of key issues that highlight why and when grounded theory can be particularly suitable for the study of phenomena associated with the business process management domain. We also provide examples for other inquiries that could benefit from the use of grounded theory.

Item Type: Book Section, Proceedings Item or annotation in a legal commentary
Creators:
CreatorsEmailORCID
Seidel, StefanUNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792
URN: urn:nbn:de:hbz:38-89180
Publisher: AIS
ISBN: 978-88-6129-391-5
Subjects: Data processing Computer science
Management and auxiliary services
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language: English
Date: June 2009
Event Type: Conference
Place of Publication: Verona
Refereed: Yes
Title of Book: Information systems in a globalising world : challenges, ethics and practices ; ECIS 2009, 17th European Conference on Information Systems, 8 - 10 June 2009, Verona, Italy
URI: http://kups.ub.uni-koeln.de/id/eprint/8918

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