van der Aalst, Wil M., Guenther, Christian, Recker, Jan C. ORCID: 0000-0002-2072-5792 and Reichert, Manfred (2006). Using Process Mining to Analyze and Improve Process Flexibility - Position Paper. In: Proceedings of the workshops and doctoral consortium / CAiSE'06 : 18th Conference on Advanced Information Systems Engineering - Trusted Information Systems, Luxembourg, 5 - 9 June, 2006 ; AOIS'06, BPMDS'06, BUSITAL'06, DisWeb'06, EMMSAD'06, EMOI'06, PHISE, pp. 168-177. Namur: Presses Universitaires de Namur. ISBN 9782870375259

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Link to the document: https://eprints.qut.edu.au/4639/

Abstract

Contemporary information systems struggle with the requirement to provide flexibility and process support while still enforcing some degree of control. Workflow management systems are typically considered as too restrictive while groupware applications (e.g., e-mail) tend to offer hardly any process support or control at all. Therefore, we consider adaptive process management systems that allow for run-time changes at both process type and process instance level (e.g., a system like ADEPT). Assuming that these process changes are recorded explicitly, we discuss how this information can be used as input for process mining. So far, process mining has only be applied to operational processes, i.e., knowledge is extracted from event logs (process discovery), or event logs are compared with some a-priori model (conformance checking). In this paper, we propose to apply process mining to change logs, i.e., we not only analyze the operational processes but also the adaptations made at the process type or process instance level. Using such analysis, we envisage to be able to better support flexibility by understanding when and why process changes become necessary.

Item Type: Book Section, Proceedings Item or annotation in a legal commentary
Creators:
CreatorsEmailORCID
van der Aalst, Wil M.UNSPECIFIEDUNSPECIFIED
Guenther, ChristianUNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792
Reichert, ManfredUNSPECIFIEDUNSPECIFIED
URN: urn:nbn:de:hbz:38-89545
Publisher: Presses Universitaires de Namur
ISBN: 9782870375259
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
process miningEnglish
process flexibilityEnglish
process management systemEnglish
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language: English
Date: 2006
Place of Publication: Namur
Refereed: Yes
Page Range: pp. 168-177
Number of Pages: 1208
Title of Book: Proceedings of the workshops and doctoral consortium / CAiSE'06 : 18th Conference on Advanced Information Systems Engineering - Trusted Information Systems, Luxembourg, 5 - 9 June, 2006 ; AOIS'06, BPMDS'06, BUSITAL'06, DisWeb'06, EMMSAD'06, EMOI'06, PHISE
URI: http://kups.ub.uni-koeln.de/id/eprint/8954

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