Understanding context-awareness in business process design - Kölner UniversitätsPublikationsServer

Rosemann, Michael, Recker, Jan C. ORCID: 0000-0002-2072-5792, Flender, Christian and Ansell, Peter D. (2006). Understanding context-awareness in business process design. In: Proceedings of the 17th Australasian Conference on Information Systems, Adelaide Convention Centre, 6th-8th December 2006 : thought leadership in IS, Adelaide, Australia: Australasian Association for Information Systems. ISBN 9780975841716

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Link to the document: https://eprints.qut.edu.au/6160/

Abstract

In recent years, flexibility has emerged as an important guiding principle in the design of business processes. However, research on process flexibility has traditionally been solely focused on ways of how the demand for process flexibility can be satisfied by advanced process modelling techniques, i.e., issues intrinsic to the process. This paper proposes to extent existing research by studying the extrinsic drivers for process flexibility, i.e. an analysis of the root causes that drive the demand for flexible processes. These drivers can be found in the context of the process, which may include among others time, location, weather, legislation, culture or performance requirements. We argue for a stronger and more explicit consideration of these contextual factors in the design and modelling of business processes. Based on a real case study, we discuss how context can be conceptualized and integrated with existing approaches to business process design. These extensions are an essential foundation for the definition and implementation of agile processes and as such of high practical and theoretical value.

Item Type:

Book Section, Proceedings Item or annotation in a legal commentary

Creators:

Creators	Email	ORCID
Rosemann, Michael	UNSPECIFIED	UNSPECIFIED
Recker, Jan C.	UNSPECIFIED	orcid.org/0000-0002-2072-5792
Flender, Christian	UNSPECIFIED	UNSPECIFIED
Ansell, Peter D.	UNSPECIFIED	UNSPECIFIED