Recker, Jan C. ORCID: 0000-0002-2072-5792 (2011). Evaluations of process modeling grammars : ontological, qualitative and quantitative analyses using the example of BPMN. Berlin: Springer. ISBN 978-3-642-18359-1

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Link to the document: https://eprints.qut.edu.au/39767/

Abstract

Business processes have emerged as a well-respected variable in the design of successful corporations. However, unlike other key managerial variables, such as products and services, customers and employees, physical or digital assets, the conceptualization and management of business processes are in many respects in their infancy. In this book, Jan Recker investigates the notion of quality of business process modeling grammars. His evaluation is based on an ontological-, qualitative-, and quantitative analysis, applied to BPMN, a widely-used business process modeling grammar. His results reveal the ontological shortcomings of BPMN and how these manifest themselves in actual process modeling practice, as well as how they influence the usage behavior of modeling practitioners. More generally, his book constitutes a landmark for empirical technology assessment, analyzing the way in which design flaws in technology influence usage behavior.

Item Type: Book
Creators:
CreatorsEmailORCID
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792
URN: urn:nbn:de:hbz:38-89830
DOI: 10.1007/978-3-642-18360-7
Series Name: Lecture notes in business information processing
Publisher: Springer
ISBN: 978-3-642-18359-1
Volume: 71
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
BPMNEnglish
technology assessmentEnglish
conceptual modelingEnglish
ontologiesEnglish
process modelingEnglish
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language: English
Date: January 2011
Place of Publication: Berlin
Number of Pages: 199
URI: http://kups.ub.uni-koeln.de/id/eprint/8983

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