Recker, Jan C. ORCID: 0000-0002-2072-5792 (2011). Evaluations of process modeling grammars : ontological, qualitative and quantitative analyses using the example of BPMN. Berlin: Springer. ISBN 978-3-642-18359-1

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Business processes have emerged as a well-respected variable in the design of successful corporations. However, unlike other key managerial variables, such as products and services, customers and employees, physical or digital assets, the conceptualization and management of business processes are in many respects in their infancy. In this book, Jan Recker investigates the notion of quality of business process modeling grammars. His evaluation is based on an ontological-, qualitative-, and quantitative analysis, applied to BPMN, a widely-used business process modeling grammar. His results reveal the ontological shortcomings of BPMN and how these manifest themselves in actual process modeling practice, as well as how they influence the usage behavior of modeling practitioners. More generally, his book constitutes a landmark for empirical technology assessment, analyzing the way in which design flaws in technology influence usage behavior.

Item Type: Book, conference item or legal commentary
CreatorsEmailORCIDORCID Put Code
Recker, Jan
URN: urn:nbn:de:hbz:38-89830
DOI: 10.1007/978-3-642-18360-7
Series Name: Lecture notes in business information processing
Volume: 71
Number of Pages: 199
Date: January 2011
Publisher: Springer
Place of Publication: Berlin
ISBN: 978-3-642-18359-1
Language: English
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Chair for Information Systems and Systems Development
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
technology assessmentEnglish
conceptual modelingEnglish
process modelingEnglish


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