Schmiedel, Theresa, Recker, Jan C. ORCID: 0000-0002-2072-5792 and vom Brocke, Jan (2020). The relation between BPM culture, BPM methods, and process performance: Evidence from quantitative field studies. Information & management : the international journal of information systems applications, 57 (2). p. 103175. Elsevier. ISSN 1872-7530

[img]
Preview
PDF
I&M_acceptedManuscript.pdf - Accepted Version

Download (795kB) | Preview

Abstract

Business process management (BPM) research conceptualizes BPM culture as a type of organizational culture that supports BPM. No quantitative fieldwork has so far examined how such a supporting role manifests itself. We study the relationship between BPM culture, BPM methods, and process performance empirically. Our analysis of multiple survey data sets from a total of 581 practitioners of multiple industries suggests that BPM methods indirectly contribute to process performance by establishing a BPM culture. This finding updates the prevalent assumption that the correct application of methods yields direct performance benefits. We discuss several implications for theory and practice.

Item Type: Journal Article
Creators:
CreatorsEmailORCIDORCID Put Code
Schmiedel, TheresaUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792UNSPECIFIED
vom Brocke, JanUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
URN: urn:nbn:de:hbz:38-106246
DOI: 10.1016/j.im.2019.103175
Journal or Publication Title: Information & management : the international journal of information systems applications
Volume: 57
Number: 2
Page Range: p. 103175
Date: 2020
Publisher: Elsevier
ISSN: 1872-7530
Language: English
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Professur für Wirtschaftsinformatik und Systementwicklung
Subjects: Data processing Computer science
Management and auxiliary services
Refereed: Yes
URI: http://kups.ub.uni-koeln.de/id/eprint/10624

Downloads

Downloads per month over past year

Altmetric

Export

Actions (login required)

View Item View Item