Mendling, Jan ORCID: 0000-0002-7260-524X, Pentland, Brian T. ORCID: 0000-0001-7526-2476 and Recker, Jan C. ORCID: 0000-0002-2072-5792 (2020). Building a complementary agenda for business process management and digital innovation. European journal of information systems : EJIS ; an official journal of the Operational Research Society, 29 (3). pp. 208-219. London: Taylor and Francis. ISSN 0960-085X

TJIS-2020-GED-0058.R1 accepted.pdf - Accepted Version

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The world is blazing with change and digital innovation is fuelling the fire. Process management can help channel the heat into useful work. Unfortunately, research on digital innovation and process management has been conducted by separate communities operating under orthogonal assumptions. We argue that a synthesis of assumptions is required to bring these streams of research together. We offer suggestions for how these assumptions can be updated to facilitate a convergent conversation between the two research streams. We also suggest ways that methodologies from each stream could benefit the other. Together with the three exemplar empirical studies included in the special issue on business process management and digital innovation, we develop a broader foundation for reinventing research on business process management in a world ablaze with digital innovation.

Item Type: Journal Article
CreatorsEmailORCIDORCID Put Code
Pentland, Brian
Recker, Jan
URN: urn:nbn:de:hbz:38-115995
DOI: 10.1080/0960085X.2020.1755207
Journal or Publication Title: European journal of information systems : EJIS ; an official journal of the Operational Research Society
Volume: 29
Number: 3
Page Range: pp. 208-219
Date: 2020
Publisher: Taylor and Francis
Place of Publication: London
ISSN: 0960-085X
Language: English
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Chair for Information Systems and Systems Development
Subjects: Technology (Applied sciences)
Management and auxiliary services
Refereed: Yes


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