Knies, Andrea K., Golla, Heidrun, Strupp, Julia, Galushko, Maren, Schipper, Sabine and Voltz, Raymond (2015). A palliative care hotline for multiple sclerosis: A pilot feasibility study. Palliat. Support Care, 13 (4). S. 1071 - 1079. NEW YORK: CAMBRIDGE UNIV PRESS. ISSN 1478-9523

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Abstract

Objective: Research findings suggest that patients severely affected by multiple sclerosis benefit from palliative care. Our objectives were to (1) implement a pilot palliative care counseling hotline for severely affected multiple sclerosis patients and their caregivers in order to connect them to palliative care, and (2) evaluate its preliminary feasibility through a pilot study. Method: The hotline was designed in cooperation with the local state association of the German Multiple Sclerosis Society and based on a review of the literature. The initial study setting for the hotline was the broader region of the cities Cologne and Bonn in Germany. The hotlinewas introduced through amagazine published by the German Multiple Sclerosis Society and leaflets sent to local healthcare providers. Calls were conducted using a semistructured interview guide and documented by a standardized case report form. Measures to assess feasibility were both quantitative (e.g., number of calls) and qualitative (e.g., criteria for eligibility for palliative care). Results: During its pilot year, the hotline received 18 calls. Some 15 callers were included in the analysis, and 10 of these 15 were deemed eligible for palliative care due to such criteria as medical characteristics, care or nursing conditions, caregiver strain, and concerns regarding death and dying. Access to palliative care services could be provided for all 10 callers. Significance of results: Based on our pilot feasibility study, the hotline seems to be a valuable service for patients severely affected by multiple sclerosis (MS) and their caregivers in order to gain information about and access to palliative care. It will be extended on a nationwide scale through a grant of the German Multiple Sclerosis Society. Awareness of the hotline needs to be enhanced in order to attract and support a significant number of new callers.

Item Type: Journal Article
Creators:
CreatorsEmailORCIDORCID Put Code
Knies, Andrea K.UNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Golla, HeidrunUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Strupp, JuliaUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Galushko, MarenUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Schipper, SabineUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Voltz, RaymondUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
URN: urn:nbn:de:hbz:38-397292
DOI: 10.1017/S1478951514001035
Journal or Publication Title: Palliat. Support Care
Volume: 13
Number: 4
Page Range: S. 1071 - 1079
Date: 2015
Publisher: CAMBRIDGE UNIV PRESS
Place of Publication: NEW YORK
ISSN: 1478-9523
Language: English
Faculty: Unspecified
Divisions: Unspecified
Subjects: no entry
Uncontrolled Keywords:
KeywordsLanguage
HEALTH-PROFESSIONALS; UNMET NEEDS; GERMANY; CANCER; PERCEPTIONS; HELPLINE; SERVICEMultiple languages
Health Policy & ServicesMultiple languages
URI: http://kups.ub.uni-koeln.de/id/eprint/39729

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