Universität zu Köln

Uwamariya, Marthe, Cremer, Stefan and Loebbecke, Claudia . Mobile Payment Enhancing Tourism in Emerging Markets: A Qualitative Study among Small and Medium-Sized Enterprises (SMEs) in Rwanda's Tourism Sector. J. Afr. Bus.. ABINGDON: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD. ISSN 1522-9076

Full text not available from this repository.

Abstract

Technological advancement has fueled various new mobile payment (m-payment) services, which transform the payment industry and help develop established and newly created tourism businesses. However, in emerging markets, users who adopt m-payment services are rare - slowing down the tourism sector's development. In this paper, taking a multi-stakeholder theoretical perspective on technology adoption, we examine the company-, customer- and country-level drivers and consequences of adopting m-payment services among small and medium-sized enterprises (SMEs) in the Rwandan tourism sector. Our analysis leads to recommendations for m-payment services as levers of tourism sector growth and welfare in emerging countries.

Item Type:	Journal Article
Creators:	Creators Email ORCID ORCID Put Code Uwamariya, Marthe UNSPECIFIED UNSPECIFIED UNSPECIFIED Cremer, Stefan UNSPECIFIED UNSPECIFIED UNSPECIFIED Loebbecke, Claudia UNSPECIFIED UNSPECIFIED UNSPECIFIED
URN:	urn:nbn:de:hbz:38-564492
DOI:	10.1080/15228916.2021.1874782
Journal or Publication Title:	J. Afr. Bus.
Publisher:	ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
Place of Publication:	ABINGDON
ISSN:	1522-9076
Language:	English
Faculty:	Unspecified
Divisions:	Unspecified
Subjects:	no entry
Uncontrolled Keywords:	Keywords Language E-COMMERCE Multiple languages Business Multiple languages
URI:	http://kups.ub.uni-koeln.de/id/eprint/56449