Recker, Jan C. ORCID: 0000-0002-2072-5792, Holten, Roland, Hummel, Markus and Rosenkranz, Christoph (2017). How agile practices impact customer responsiveness and development success: A field study. Project Management Journal, 48 (2). pp. 99-121. Hoboken, NJ: Wiley. ISSN 8756-9728

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Link to the document: https://eprints.qut.edu.au/104793/

Abstract

Agile information systems development methods have become popular; however, which specific agile practice to use remains unclear. We argue that three types of agile practices exist — for management, development, and standards — which affect the customer responsiveness of software teams differently. We examine this theory in a field study of a large organization. We find that agile practices improve software team response effectiveness or efficiency, but not both. Agile standards do not improve response mechanisms but are still important to successful information systems development. Our findings help discriminating agile practices and yield insights into how information development projects should be managed.

Item Type: Journal Article
Creators:
CreatorsEmailORCID
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792
Holten, RolandUNSPECIFIEDUNSPECIFIED
Hummel, MarkusUNSPECIFIEDUNSPECIFIED
Rosenkranz, ChristophUNSPECIFIEDUNSPECIFIED
URN: urn:nbn:de:hbz:38-87180
Journal or Publication Title: Project Management Journal
Publisher: Wiley
ISSN: 8756-9728
Volume: 48
Number: 2
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
KeywordsLanguage
information systems developmentEnglish
agilityEnglish
agile practicesEnglish
customer responsivenessEnglish
field study, panel surveyEnglish
panel surveyEnglish
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Faculty of Management, Economy and Social Sciences > Cologne Institute for Information Systems (CIIS)
Language: English
Date: April 2017
Related URLs:
Funders: http://purl.org/au-research/grants/arc/DP160103407, DFG/RO 3650/8-1
Place of Publication: Hoboken, NJ
Refereed: Yes
Page Range: pp. 99-121
URI: http://kups.ub.uni-koeln.de/id/eprint/8718

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