Recker, Jan C. ORCID: 0000-0002-2072-5792, Holten, Roland, Hummel, Markus and Rosenkranz, Christoph ORCID: 0000-0003-4286-4176 (2017). How agile practices impact customer responsiveness and development success: A field study. Project Management Journal, 48 (2). pp. 99-121. Hoboken, NJ: Wiley. ISSN 8756-9728

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Agile information systems development methods have become popular; however, which specific agile practice to use remains unclear. We argue that three types of agile practices exist — for management, development, and standards — which affect the customer responsiveness of software teams differently. We examine this theory in a field study of a large organization. We find that agile practices improve software team response effectiveness or efficiency, but not both. Agile standards do not improve response mechanisms but are still important to successful information systems development. Our findings help discriminating agile practices and yield insights into how information development projects should be managed.

Item Type: Journal Article
CreatorsEmailORCIDORCID Put Code
Recker, Jan
URN: urn:nbn:de:hbz:38-87180
Journal or Publication Title: Project Management Journal
Volume: 48
Number: 2
Page Range: pp. 99-121
Date: April 2017
Publisher: Wiley
Place of Publication: Hoboken, NJ
ISSN: 8756-9728
Language: English
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Professorship for Integrated Information Systems
Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Chair for Information Systems and Systems Development
Subjects: Data processing Computer science
Management and auxiliary services
Uncontrolled Keywords:
information systems developmentEnglish
agile practicesEnglish
customer responsivenessEnglish
field study, panel surveyEnglish
panel surveyEnglish
Related URLs:
Funders:, DFG/RO 3650/8-1
Refereed: Yes


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