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Journal Article

Gattermann-Itschert, Theresa ORCID: 0000-0002-9202-1495 and Thonemann, Ulrich W. (2021). How training on multiple time slices improves performance in churn prediction. Eur. J. Oper. Res., 295 (2). S. 664 - 675. AMSTERDAM: ELSEVIER. ISSN 1872-6860

Gattermann-Itschert, Theresa and Thonemann, Ulrich W. (2022). Proactive customer retention management in a non-contractual B2B setting based on churn prediction with random forests. Ind. Mark. Manage., 107. S. 134 - 148. NEW YORK: ELSEVIER SCIENCE INC. ISSN 1873-2062

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