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Barth, Wolfgang, Manitz, Michael and Stolletz, Raik 
ORCID: 0000-0003-2725-9322
(2010).
Analysis of Two-Level Support Systems with Time-Dependent Overflow-A Banking Application.
Prod. Oper. Manag., 19 (6).
S. 757 - 769.
HOBOKEN:
WILEY.
ISSN 1937-5956