Universität zu Köln

Pankratz, Oleg and Hasten, Dirk (2018). Opening the black box: Managers' perceptions of IS project success mechanisms. Inf. Manage., 55 (3). S. 381 - 396. AMSTERDAM: ELSEVIER SCIENCE BV. ISSN 1872-7530

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Abstract

In general, works on information system (IS) project success focus on either project success factors or project success criteria, neglecting the relationships (mechanisms) between these concepts. Accordingly, it is mainly unclear how success factors actually contribute to success criteria. We attempt to illuminate this black box by conducting semi-structured qualitative interviews with experienced IS project managers by applying Repertory Grid and Laddering. Our exploratory study yields numerous success mechanisms, revealing project-related motivation to be the central hub in the factors-criteria network. Factors preceding project-related motivation such as transparency, certainty, and management attention are described.

Item Type:	Journal Article
Creators:	Creators Email ORCID ORCID Put Code Pankratz, Oleg UNSPECIFIED UNSPECIFIED UNSPECIFIED Hasten, Dirk UNSPECIFIED UNSPECIFIED UNSPECIFIED
URN:	urn:nbn:de:hbz:38-189979
DOI:	10.1016/j.im.2017.09.005
Journal or Publication Title:	Inf. Manage.
Volume:	55
Number:	3
Page Range:	S. 381 - 396
Date:	2018
Publisher:	ELSEVIER SCIENCE BV
Place of Publication:	AMSTERDAM
ISSN:	1872-7530
Language:	English
Faculty:	Unspecified
Divisions:	Unspecified
Subjects:	no entry
Uncontrolled Keywords:	Keywords Language INFORMATION-SYSTEMS SUCCESS; REPERTORY GRID TECHNIQUE; ORGANIZATIONAL CULTURE; SOFTWARE-DEVELOPMENT; IMPACT; MODEL; IMPLEMENTATION; MOTIVATION; CLASSIFICATION; SATISFACTION Multiple languages Computer Science, Information Systems; Information Science & Library Science; Management Multiple languages
Refereed:	Yes
URI:	http://kups.ub.uni-koeln.de/id/eprint/18997