Ansmann, Lena, Hower, Kira Isabel ORCID: 0000-0002-7123-3296, Wirtz, Markus Antonius ORCID: 0000-0002-9392-0484, Kowalski, Christoph, Ernstmann, Nicole, McKee, Lorna and Pfaff, Holger ORCID: 0000-0001-9154-6575 (2020). Measuring social capital of healthcare organizations reported by employees for creating positive workplaces-validation of the SOCAPO-E instrument. BMC Health Serv. Res., 20 (1). LONDON: BMC. ISSN 1472-6963

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Abstract

Background In highly segmented and complex healthcare organizations social capital is assumed to be of high relevance for the coordination of tasks in healthcare. So far, comprehensively validated instruments on social capital in healthcare organizations are lacking. The aim of this work is to validate an instrument measuring social capital in healthcare organizations. Methods This validation study is based on a cross-sectional survey of 1050 hospital employees from 49 German hospitals which specialize in breast cancer care. Social capital was assessed by a six-item scale. Reliability analyses and confirmatory factor analyses were conducted to determine the content validity of items within the theory-driven one-dimensional scale structure. The scale's associations with measures of the social aspects of the work environment (identification, social support, open communication climate) were estimated to test convergent validity. Criterion-related validity was evaluated by conducting structural equation modelling to examine the predictive validity of the scale with measures of work engagement, well-being and burnout. Results A one-dimensional structure of the instrument could be identified (CFI = .99; RMSEA = .06). Convergent validity was shown by hypothesis-consistent correlations with social support offered by supervisors and colleagues, a climate of open communication, and employee commitment to the organization. Criterion-related validity of the social capital scale was proved by its prediction of employee work engagement (R-2 = .10-.13 for the three subscales), well-being (R-2 = .13), and burnout (R-2 = .06-.11 for the three subscales). Conclusions The confirmed associations between social capital and work engagement, burnout as well as well-being stress the importance of social capital as a vital resource for employee health and performance in healthcare organizations. In healthcare organizations this short instrument can be used as an efficient instrument to measure the organizations' social capital.

Item Type: Journal Article
Creators:
CreatorsEmailORCIDORCID Put Code
Ansmann, LenaUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Hower, Kira IsabelUNSPECIFIEDorcid.org/0000-0002-7123-3296UNSPECIFIED
Wirtz, Markus AntoniusUNSPECIFIEDorcid.org/0000-0002-9392-0484UNSPECIFIED
Kowalski, ChristophUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Ernstmann, NicoleUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
McKee, LornaUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Pfaff, HolgerUNSPECIFIEDorcid.org/0000-0001-9154-6575UNSPECIFIED
URN: urn:nbn:de:hbz:38-339946
DOI: 10.1186/s12913-020-05105-9
Journal or Publication Title: BMC Health Serv. Res.
Volume: 20
Number: 1
Date: 2020
Publisher: BMC
Place of Publication: LONDON
ISSN: 1472-6963
Language: English
Faculty: Unspecified
Divisions: Unspecified
Subjects: no entry
Uncontrolled Keywords:
KeywordsLanguage
NURSE WORK CHARACTERISTICS; QUALITY-OF-CARE; PRACTICE ENVIRONMENT; COORDINATION; BURNOUT; FRAGMENTATION; IMPACT; STAFFMultiple languages
Health Care Sciences & ServicesMultiple languages
URI: http://kups.ub.uni-koeln.de/id/eprint/33994

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