Universität zu Köln

Steinhausen, Simone, Ommen, Oliver, Thuem, Sonja, Lefering, Rolf, Koehler, Thorsten, Neugebauer, Edmund and Pfaff, Holger ORCID: 0000-0001-9154-6575 (2014). Physician empathy and subjective evaluation of medical treatment outcome in trauma surgery patients. Patient Educ. Couns., 95 (1). S. 53 - 61. CLARE: ELSEVIER IRELAND LTD. ISSN 1873-5134

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Abstract

Objective: To analyze whether patients' perception of their medical treatment outcome is higher among patients who experienced a higher empathy by trauma surgeons during their stay in hospital. Methods: 127 patients were surveyed six weeks after discharge from the trauma surgical general ward. Subjective evaluation of medical treatment outcome was measured with the corresponding scale from the Cologne Patient Questionnaire. Clinical empathy was assessed by using the CARE measure. The influence of physician empathy and control variables on a dichotomized index of subjective evaluation of medical treatment outcome was identified with a logistic regression. Results: 120 patients were included in the logistic regression analysis. Compared to patients with physician empathy ratings of less than 30 points, patients with ratings of 41 points or higher have a 20-fold higher probability to be in the group with a better medical treatment outcome on the CPQ-scale (alpha-level <.001, R-2 46.9). Conclusion: Findings emphasize the importance of a well-functioning relationship between physician and patient even in a surgical setting where the focus is mostly on the bare medical treatment. Practice implications: Communication trainings i.e. in surgical education can be an effective way to improve the ability to show empathy with patients' concerns. (c) 2013 Elsevier Ireland Ltd. All rights reserved.

Item Type:	Journal Article
Creators:	Creators Email ORCID ORCID Put Code Steinhausen, Simone UNSPECIFIED UNSPECIFIED UNSPECIFIED Ommen, Oliver UNSPECIFIED UNSPECIFIED UNSPECIFIED Thuem, Sonja UNSPECIFIED UNSPECIFIED UNSPECIFIED Lefering, Rolf UNSPECIFIED UNSPECIFIED UNSPECIFIED Koehler, Thorsten UNSPECIFIED UNSPECIFIED UNSPECIFIED Neugebauer, Edmund UNSPECIFIED UNSPECIFIED UNSPECIFIED Pfaff, Holger UNSPECIFIED orcid.org/0000-0001-9154-6575 UNSPECIFIED
URN:	urn:nbn:de:hbz:38-442817
DOI:	10.1016/j.pec.2013.12.007
Journal or Publication Title:	Patient Educ. Couns.
Volume:	95
Number:	1
Page Range:	S. 53 - 61
Date:	2014
Publisher:	ELSEVIER IRELAND LTD
Place of Publication:	CLARE
ISSN:	1873-5134
Language:	English
Faculty:	Unspecified
Divisions:	Unspecified
Subjects:	no entry
Uncontrolled Keywords:	Keywords Language QUALITY-OF-LIFE; PRACTITIONER EMPATHY; PSYCHOMETRIC EVALUATION; MAJOR TRAUMA; PRIMARY-CARE; COMMUNICATION; SATISFACTION; HEALTH; EXPECTATIONS; IMPACT Multiple languages Public, Environmental & Occupational Health; Social Sciences, Interdisciplinary Multiple languages
URI:	http://kups.ub.uni-koeln.de/id/eprint/44281