Universität zu Köln

Weinmann, Markus ORCID: 0000-0002-8342-2756, Valacich, Joseph S., Schneider, Christoph, Jenkins, Jeffry L. and Hibbeln, Martin (2022). THE PATH OF THE RIGHTEOUS: USING TRACE DATA TO UNDERSTAND FRAUD DECISIONS IN REAL TIME1. MIS Q., 46 (4). S. 2317 - 2337. MINNEAPOLIS: SOC INFORM MANAGE-MIS RES CENT. ISSN 0276-7783

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Abstract

Trace data-users' digital records when interacting with technology-can reveal their cognitive dynamics when making decisions on websites in real time. Here, we present a trace -data method, analyzing movements captured via a computer mouse, to assess potential fraud when filling out an online form. In contrast to existing fraud-detection methods, which analyze information after submission, mouse-movement traces can capture the cognitive deliberations as possible indicators of fraud as it is happening. We report two controlled studies using different tasks, where participants could freely commit fraud to benefit themselves financially. As they performed the tasks, we captured mouse-cursor movement data and found that participants who entered fraudulent responses moved their mouse significantly more slowly and with greater deviation. We show that the extent of fraud matters such that more extensive fraud increases movement deviation and decreases movement speed. These results demonstrate the efficacy of analyzing mouse-movement traces to detect fraud during online transactions in real time, enabling organizations to confront fraud proactively as it is happening at internet scale. Our method of analyzing actual user behaviors in real time can complement other behavioral methods in the context of fraud and a variety of other contexts and settings.

Item Type:	Journal Article
Creators:	Creators Email ORCID ORCID Put Code Weinmann, Markus UNSPECIFIED orcid.org/0000-0002-8342-2756 UNSPECIFIED Valacich, Joseph S. UNSPECIFIED UNSPECIFIED UNSPECIFIED Schneider, Christoph UNSPECIFIED UNSPECIFIED UNSPECIFIED Jenkins, Jeffry L. UNSPECIFIED UNSPECIFIED UNSPECIFIED Hibbeln, Martin UNSPECIFIED UNSPECIFIED UNSPECIFIED
URN:	urn:nbn:de:hbz:38-687236
DOI:	10.25300/MISQ/2022/17038
Journal or Publication Title:	MIS Q.
Volume:	46
Number:	4
Page Range:	S. 2317 - 2337
Date:	2022
Publisher:	SOC INFORM MANAGE-MIS RES CENT
Place of Publication:	MINNEAPOLIS
ISSN:	0276-7783
Language:	English
Faculty:	Unspecified
Divisions:	Unspecified
Subjects:	no entry
Uncontrolled Keywords:	Keywords Language ACTIVATION Multiple languages Computer Science, Information Systems; Information Science & Library Science; Management Multiple languages
URI:	http://kups.ub.uni-koeln.de/id/eprint/68723