Universität zu Köln

Zelt, Sarah, Recker, Jan C. ORCID: 0000-0002-2072-5792, Schmiedel, Theresa and vom Brocke, Jan (2019). A theory of contingent business process management. Business Process Management Journal, 25 (6). pp. 1291-1316. ISSN 1463-7154

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Abstract

Many researchers and practitioners suggest a contingent instead of a “one size fits all” approach in business process management (BPM). The purpose of this paper is to offer a contingency theory of BPM, which proposes contingency factors relevant to the successful management of business processes and that explains how and why these contingencies impact the relationships between process management and performance.

Item Type:	Journal Article
Creators:	Creators Email ORCID ORCID Put Code Zelt, Sarah UNSPECIFIED UNSPECIFIED UNSPECIFIED Recker, Jan C. UNSPECIFIED orcid.org/0000-0002-2072-5792 UNSPECIFIED Schmiedel, Theresa UNSPECIFIED UNSPECIFIED UNSPECIFIED vom Brocke, Jan UNSPECIFIED UNSPECIFIED UNSPECIFIED
URN:	urn:nbn:de:hbz:38-99944
DOI:	10.1108/BPMJ-05-2018-0129
Journal or Publication Title:	Business Process Management Journal
Volume:	25
Number:	6
Page Range:	pp. 1291-1316
Date:	2019
ISSN:	1463-7154
Language:	English
Faculty:	Faculty of Management, Economy and Social Sciences
Divisions:	Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS) Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Chair for Information Systems and Systems Development
Subjects:	Data processing Computer science Management and auxiliary services
Refereed:	Yes
URI:	http://kups.ub.uni-koeln.de/id/eprint/9994