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Journal Article

Marchand, Andre ORCID: 0000-0002-2531-9881, Paul, Michael, Hennig-Thurau, Thorsten and Puchner, Georg (2017). How Gifts Influence Relationships With Service Customers and Financial Outcomes for Firms. J. Serv. Res., 20 (2). S. 105 - 120. THOUSAND OAKS: SAGE PUBLICATIONS INC. ISSN 1552-7379

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