Universität zu Köln

Steigenberger, Norbert ORCID: 0000-0002-8304-5321 (2016). Organizing for the Big One: A Review of Case Studies and a Research Agenda for Multi-Agency Disaster Response. J. Cont. Crisis Manag., 24 (2). S. 60 - 73. HOBOKEN: WILEY. ISSN 1468-5973

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Abstract

Disaster response operations require the cooperation of agencies that seldom interact in their daily operations. The result is a complex coordination problem, which has been in the focus of many case studies. In an effort to facilitate cross-case learning, this study presents a review of empirical studies on the multi-agency coordination of disaster response operations. The review covers 80 empirical studies and highlights the importance of training, expertise, planning and plan enactment, leadership and personal acquaintance between the actors in emergent multi-agency response networks. The analysis results also show that while some areas have received extensive coverage in scholarly publications (e.g., training, skills), a number of important topics have yet to be studied in sufficient depth (e.g., leadership and role taking, plan enactment). Based on these insights, a research agenda is proposed and a number of recommendations for practical disaster response management are made.

Item Type:	Journal Article
Creators:	Creators Email ORCID ORCID Put Code Steigenberger, Norbert UNSPECIFIED orcid.org/0000-0002-8304-5321 UNSPECIFIED
URN:	urn:nbn:de:hbz:38-272768
DOI:	10.1111/1468-5973.12106
Journal or Publication Title:	J. Cont. Crisis Manag.
Volume:	24
Number:	2
Page Range:	S. 60 - 73
Date:	2016
Publisher:	WILEY
Place of Publication:	HOBOKEN
ISSN:	1468-5973
Language:	English
Faculty:	Unspecified
Divisions:	Unspecified
Subjects:	no entry
Uncontrolled Keywords:	Keywords Language CRISIS MANAGEMENT; EMERGENCY RESPONSE; COMMUNICATION-NETWORKS; VICTORIAN BUSHFIRES; COORDINATION; INFORMATION; SENSEMAKING; KNOWLEDGE; INCIDENT; KATRINA Multiple languages Management Multiple languages
Refereed:	Yes
URI:	http://kups.ub.uni-koeln.de/id/eprint/27276