Universität zu Köln

Camera, Gabriele ORCID: 0000-0001-5548-2033, Casari, Marco and Bortolotti, Stefania ORCID: 0000-0002-8326-5447 (2016). An Experiment on Retail Payments Systems. J. Money Credit Bank., 48 (2-3). S. 363 - 393. HOBOKEN: WILEY. ISSN 1538-4616

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Abstract

We develop a novel theoretical and experimental framework to study adoption and use of cash versus electronic payments in retail transactions. The design allows us to assess the behavioral impact of sellers' service fees and buyers' rewards from using electronic payments. In the experiment, buyers and sellers faced a coordination problem, independently choosing a payment method before trading. Sellers readily adopted electronic payments but buyers did not. Eliminating service fees or introducing rewards significantly increased adoption and use of electronic payments. Buyers' economic incentives were crucial for the diffusion of electronic payments but cannot fully explain their adoption choices.

Item Type:	Journal Article
Creators:	Creators Email ORCID ORCID Put Code Camera, Gabriele UNSPECIFIED orcid.org/0000-0001-5548-2033 UNSPECIFIED Casari, Marco UNSPECIFIED UNSPECIFIED UNSPECIFIED Bortolotti, Stefania UNSPECIFIED orcid.org/0000-0002-8326-5447 UNSPECIFIED
URN:	urn:nbn:de:hbz:38-282670
DOI:	10.1111/jmcb.12303
Journal or Publication Title:	J. Money Credit Bank.
Volume:	48
Number:	2-3
Page Range:	S. 363 - 393
Date:	2016
Publisher:	WILEY
Place of Publication:	HOBOKEN
ISSN:	1538-4616
Language:	English
Faculty:	Unspecified
Divisions:	Unspecified
Subjects:	no entry
Uncontrolled Keywords:	Keywords Language ELECTRONIC PAYMENTS; MONEY Multiple languages Business, Finance; Economics Multiple languages
Refereed:	Yes
URI:	http://kups.ub.uni-koeln.de/id/eprint/28267