Staebler, Samuel and Fischer, Marc (2020). When Does Corporate Social Irresponsibility Become News? Evidence from More Than 1,000 Brand Transgressions Across Five Countries. J. Mark., 84 (3). S. 46 - 68. THOUSAND OAKS: SAGE PUBLICATIONS INC. ISSN 1547-7185

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Abstract

Companies are increasingly held accountable for their corporate social irresponsibility (CSI). However, the extent to which a CSI event damages the firm largely depends on the coverage of this event in high-reach news media. Using the theory of news value developed in communications research, the authors explain the amount of media coverage by introducing a set of variables related to the event, the involved brand, and media outlet. The authors analyze a sample of 1,054 CSI events that were reported in 77 leading media outlets in five countries in the period 2008-2014. Estimation results reveal many drivers. For example, the number of media covering the story may be 39% higher for salient and strong brands. 80% more media report the event if a foreign brand is involved in a domestic CSI event. When a brand advertises heavily or exclusively in a news medium, this reduces the likelihood of the news medium to cover negative stories about the brand. The average financial loss at the U.S. stock market due to a CSI event amounts to US$321 million. However, the market reacts to the event only if 4 or more U.S. high-reach media outlets report on the event.

Item Type: Journal Article
Creators:
CreatorsEmailORCIDORCID Put Code
Staebler, SamuelUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Fischer, MarcUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
URN: urn:nbn:de:hbz:38-335851
DOI: 10.1177/0022242920911907
Journal or Publication Title: J. Mark.
Volume: 84
Number: 3
Page Range: S. 46 - 68
Date: 2020
Publisher: SAGE PUBLICATIONS INC
Place of Publication: THOUSAND OAKS
ISSN: 1547-7185
Language: English
Faculty: Unspecified
Divisions: Unspecified
Subjects: no entry
Uncontrolled Keywords:
KeywordsLanguage
PRODUCT-HARM CRISES; MEDIA COVERAGE; EMPIRICAL GENERALIZATIONS; MODERATING ROLE; IMPACT; RESPONSIBILITY; EVENT; SLANT; US; CONSTRUCTIONMultiple languages
BusinessMultiple languages
URI: http://kups.ub.uni-koeln.de/id/eprint/33585

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