Uwamariya, Marthe and Loebbecke, Claudia (2020). Learning from the mobile payment role model: lessons from Kenya for neighboring Rwanda. Inform. Technol. Dev., 26 (1). S. 108 - 128. ABINGDON: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD. ISSN 1554-0170

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Abstract

Nationwide adoption of mobile payment (m-payment) has been a key driver for the socio-economic development in emerging markets. The Rwandan m-payment adoption lags behind the one in neighboring Kenya and its own ambition. This explorative study examines the factors that could enhance m-payment adoption in Rwanda. We extend the Technological, Organizational, and Environmental (TOE) framework (Tornatzky, L., & Fleischer, M. (1990). The process of technology innovation. Lexington, MA: Lexington Books) and apply it first to Kenya's success story of M-Pesa and then to Rwanda's main m-payment service. Based on our analysis, we determine several anchor points where Rwanda - to improve its economic situation and national welfare - could learn from M-Pesa. Further, we offer country-specific recommendations to enhance Rwanda's national welfare via m-payment adoption also among the formerly unbanked population.

Item Type: Journal Article
Creators:
CreatorsEmailORCIDORCID Put Code
Uwamariya, MartheUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Loebbecke, ClaudiaUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
URN: urn:nbn:de:hbz:38-349351
DOI: 10.1080/02681102.2018.1564725
Journal or Publication Title: Inform. Technol. Dev.
Volume: 26
Number: 1
Page Range: S. 108 - 128
Date: 2020
Publisher: ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
Place of Publication: ABINGDON
ISSN: 1554-0170
Language: English
Faculty: Unspecified
Divisions: Unspecified
Subjects: no entry
Uncontrolled Keywords:
KeywordsLanguage
USER ACCEPTANCE; ADOPTION; TECHNOLOGY; COMMERCE; USAGE; MONEY; ORGANIZATIONS; ASSIMILATION; INFORMATION; INNOVATIONMultiple languages
Development Studies; Information Science & Library ScienceMultiple languages
URI: http://kups.ub.uni-koeln.de/id/eprint/34935

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