Universität zu Köln

Pentland, Brian T., Recker, Jan C. ORCID: 0000-0002-2072-5792, Wolf, Julie Ryan and Wyner, George (2020). Bringing Context Inside Process Research with Digital Trace Data. J. Assoc. Inf. Syst., 21 (5). S. 1214 - 1237. ATLANTA: ASSOC INFORMATION SYSTEMS. ISSN 1558-3457

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Abstract

Context is usually conceptualized as external to a theory or model and treated as something to be controlled or eliminated in empirical research. We depart from this tradition and conceptualize context as permeating processual phenomena. This move is possible because digital trace data are now increasingly available, providing rich and fine-grained data about processes mediated or enabled by digital technologies. This paper introduces a novel method for including fine-grained contextual information from digital trace data within the description of process (e.g., who, what, when, where, why). Adding contextual information can result in a very large number of fine-grained categories of events, which are usually considered undesirable. However, we argue that a large number of categories can make process data more informative for theorizing and that including contextual detail enriches the understanding of processes as they unfold. We demonstrate this by analyzing audit trail data of electronic medical records using ThreadNet, an open source software application developed for the qualitative visualization and analysis of process data. The distinctive contribution of our approach is the novel way in which we contextualize events and action in process data. Providing new, usable ways to incorporate context can help researchers ask new questions about the dynamics of processual phenomena.

Item Type:	Journal Article
Creators:	Creators Email ORCID ORCID Put Code Pentland, Brian T. UNSPECIFIED UNSPECIFIED UNSPECIFIED Recker, Jan C. UNSPECIFIED orcid.org/0000-0002-2072-5792 UNSPECIFIED Wolf, Julie Ryan UNSPECIFIED UNSPECIFIED UNSPECIFIED Wyner, George UNSPECIFIED UNSPECIFIED UNSPECIFIED
URN:	urn:nbn:de:hbz:38-349736
DOI:	10.17705/1jais.00635
Journal or Publication Title:	J. Assoc. Inf. Syst.
Volume:	21
Number:	5
Page Range:	S. 1214 - 1237
Date:	2020
Publisher:	ASSOC INFORMATION SYSTEMS
Place of Publication:	ATLANTA
ISSN:	1558-3457
Language:	English
Faculty:	Faculty of Management, Economy and Social Sciences
Divisions:	Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Chair for Information Systems and Systems Development
Subjects:	no entry
Uncontrolled Keywords:	Keywords Language ORGANIZATIONAL ROUTINES; SOCIAL-SCIENCE; INFORMATION; TECHNOLOGY; MANAGEMENT; ARTIFACTS; FRAMEWORK; AFFORDANCE; GUIDELINES; INNOVATION Multiple languages Computer Science, Information Systems; Information Science & Library Science Multiple languages
Refereed:	Yes
URI:	http://kups.ub.uni-koeln.de/id/eprint/34973