Universität zu Köln

Schneider, Stephan and Sunyaev, Ali (2015). CloudLive: a life cycle framework for cloud services. Electron. Mark., 25 (4). S. 299 - 312. HEIDELBERG: SPRINGER HEIDELBERG. ISSN 1422-8890

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Abstract

Cloud computing has evolved as a common practice to provide enterprise 2.0 technologies such as online collaboration and communication. Integration of externally provisioned cloud services enables flexible, on-demand sourcing of IT resources but introduces new challenges, as organizations must redefine their business processes, establish inter-organizational governance structures, and engage in ongoing, inter-organizational service relationships with providers. This article aims to provide guidance on sourcing activities by developing a cloud sourcing life cycle framework. Based in the literature and 13 semi-structured expert interviews, we develop a life cycle framework for cloud services, identify key challenges within each life cycle phase for providers and customers, and derive recommendations for overcoming those challenges. By developing a cloud sourcing life cycle that incorporates cloud-specific and inter-organizational aspects, we provide a novel approach to structuring research on cloud computing and support practitioners in mitigating challenges during specific phases of a cloud service's life cycle.

Item Type:	Journal Article
Creators:	Creators Email ORCID ORCID Put Code Schneider, Stephan UNSPECIFIED UNSPECIFIED UNSPECIFIED Sunyaev, Ali UNSPECIFIED UNSPECIFIED UNSPECIFIED
URN:	urn:nbn:de:hbz:38-385639
DOI:	10.1007/s12525-015-0205-y
Journal or Publication Title:	Electron. Mark.
Volume:	25
Number:	4
Page Range:	S. 299 - 312
Date:	2015
Publisher:	SPRINGER HEIDELBERG
Place of Publication:	HEIDELBERG
ISSN:	1422-8890
Language:	English
Faculty:	Unspecified
Divisions:	Unspecified
Subjects:	no entry
Uncontrolled Keywords:	Keywords Language AS-A-SERVICE; SYSTEMS; QUALITY; MODEL; VIEW Multiple languages Business; Management Multiple languages
URI:	http://kups.ub.uni-koeln.de/id/eprint/38563