Ernstmann, Nicole, Nakata, Hannah, Meurer, Lena, Weiss, Johanna, Geiser, Franziska ORCID: 0000-0002-4212-9692, Vitinius, Frank, Petermann-Meyer, Andrea, Burgmer, Markus, Sonntag, Bernd, Teufel, Martin and Karger, Andre (2022). Participative development and evaluation of a communication skills-training program for oncologists-patient perspectives on training content and teaching methods. Support. Care Cancer, 30 (3). S. 1957 - 1967. NEW YORK: SPRINGER. ISSN 1433-7339

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Abstract

Background Using the 6-step approach to curriculum development for medical education, we developed a communication skills training (CST) curriculum for oncology and evaluated this curriculum from the perspective of cancer patients. Methods We conducted a qualitative interview study with cancer patients, collecting data using semi-structured face-to-face or telephone interviews with a short standardized survey. We fully transcribed the audiotaped interviews and conducted the content analysis using MAXQDA 2020. We analyzed the quantitative sociodemographic data descriptively. Results A total of 22 cancer patients participated, having a mean age of 60.6 (SD, 13.2) years and being predominantly female (55%). The patients believed that the CST curriculum addressed important aspects of patient-centered communication in cancer care. They emphasized the importance of physicians acquiring communication skills to establish a trusting relationship between doctor and patient, show empathy, inform patients, and involve them in treatment decisions. The patients had some doubts concerning the usefulness of strict protocols or checklists (e.g., they feared that protocol adherence might disturb the conversation flow). Discussion Although it was a challenge for some participants to take the perspective of a trainer and comment on the CST content and teaching methods, the patients provided a valuable perspective that can help overcome blind spots in CST concepts.

Item Type: Journal Article
Creators:
CreatorsEmailORCIDORCID Put Code
Ernstmann, NicoleUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Nakata, HannahUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Meurer, LenaUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Weiss, JohannaUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Geiser, FranziskaUNSPECIFIEDorcid.org/0000-0002-4212-9692UNSPECIFIED
Vitinius, FrankUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Petermann-Meyer, AndreaUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Burgmer, MarkusUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Sonntag, BerndUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Teufel, MartinUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Karger, AndreUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
URN: urn:nbn:de:hbz:38-598597
DOI: 10.1007/s00520-021-06610-1
Journal or Publication Title: Support. Care Cancer
Volume: 30
Number: 3
Page Range: S. 1957 - 1967
Date: 2022
Publisher: SPRINGER
Place of Publication: NEW YORK
ISSN: 1433-7339
Language: English
Faculty: Unspecified
Divisions: Unspecified
Subjects: no entry
Uncontrolled Keywords:
KeywordsLanguage
EUROPEAN EXPERTS; DECISION-MAKING; BAD-NEWS; CLINICIAN; CANCER; PREFERENCES; PHYSICIANS; EFFICACY; STORIESMultiple languages
Oncology; Health Care Sciences & Services; RehabilitationMultiple languages
URI: http://kups.ub.uni-koeln.de/id/eprint/59859

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