Zelt, Sarah, Recker, Jan C. ORCID: 0000-0002-2072-5792, Schmiedel, Theresa and vom Brocke, Jan (2019). A theory of contingent business process management. Business Process Management Journal, 25 (6). pp. 1291-1316. ISSN 1463-7154

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Abstract

Many researchers and practitioners suggest a contingent instead of a “one size fits all” approach in business process management (BPM). The purpose of this paper is to offer a contingency theory of BPM, which proposes contingency factors relevant to the successful management of business processes and that explains how and why these contingencies impact the relationships between process management and performance.

Item Type: Journal Article
Creators:
CreatorsEmailORCIDORCID Put Code
Zelt, SarahUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
Recker, Jan C.UNSPECIFIEDorcid.org/0000-0002-2072-5792UNSPECIFIED
Schmiedel, TheresaUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
vom Brocke, JanUNSPECIFIEDUNSPECIFIEDUNSPECIFIED
URN: urn:nbn:de:hbz:38-99944
DOI: 10.1108/BPMJ-05-2018-0129
Journal or Publication Title: Business Process Management Journal
Volume: 25
Number: 6
Page Range: pp. 1291-1316
Date: 2019
ISSN: 1463-7154
Language: English
Faculty: Faculty of Management, Economy and Social Sciences
Divisions: Weitere Institute, Arbeits- und Forschungsgruppen > Cologne Institute for Information Systems (CIIS)
Faculty of Management, Economics and Social Sciences > Business Administration > Information Systems > Professur für Wirtschaftsinformatik und Systementwicklung
Subjects: Data processing Computer science
Management and auxiliary services
Refereed: Yes
URI: http://kups.ub.uni-koeln.de/id/eprint/9994

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